Randy Filby
Chatham,ON
Summary
Dynamic leader and former Business Owner/Operator Manager at The Garage Sandwich Co. Ltd., adept in small business operations and personnel management. Excelled in optimizing business processes, enhancing customer satisfaction, and fostering strong supplier relationships. Achieved notable profitability through strategic sales tactics and marketing expertise, while mentoring a motivated team for peak performance.
Overview
29
29
years of professional experience
Work History
Business Owner/Operator Manager
The Garage Sandwich Co. Ltd.
Port Elgin, ON Toronto ON
08.1995 - 07.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
Education
High School Diploma -
Tecumseh Secondary
Chatham, ON06.1974
Skills
- Small business operations
- Sales tactics
- Financial Reporting
- Personnel Management
- Inventory Control
- Business process optimization
- Marketing expertise
Languages
English
Professional Working
Timeline
Business Owner/Operator Manager
The Garage Sandwich Co. Ltd.
08.1995 - 07.2024
High School Diploma -
Tecumseh Secondary