Randy Ellingson
Raymond,AB
Summary
Operations Manager and leader with 13 1/2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Hardworking and passionate about about my job and very loyal. A true believer on my crew as family, trying to make sure that my crew's needs are addressed. Transmark is a unique place, and I am very proud of what we have accomplished. Transmark has so much more potential in the future and I'm very excited to be apart of that.
Overview
33
33
years of professional experience
Work History
Operations Manager
Transmark Ltd.
05.2010 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate service for our customers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with our customers.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Owner/Operator Truck Driver
Self-employeed
09.1997 - 05.2010
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Gained knowledge and respect from others because of my work ethics.
- Very skilled in driving and running equipment.
Owner/Operator Truck Driver
R.K.Heggie Grain
05.1990 - 09.1997
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
Catholic Central High School
Lethbridge, AB1986
Skills
- Process Improvement Strategies
- Staff Training
- Workflow Planning
- Multi-Unit Operations Management
- High-Pressure Environments
- Project Management
- Staff Management
- Market Growth
- Project Planning
- Client Relations
- Recruiting and Hiring
- Schedule Oversight
- Maintaining Compliance
- Staff Development
- Solution Development
- Product Management
- Operations Oversight
- Planning and Implementation
- Finance Understanding
- Operation Monitoring
- Team Leadership
- Business Planning
- Employee Motivation
- Business Development Understanding
- Multi-Site Operations
- Employee Relations
- Customer Relationship Management
- Inventory Control
- Superb Time Management Skills
- Warehouse Operations
- Management
- Leadership
- Negotiation
Languages
English
Professional Working
Timeline
Operations Manager
Transmark Ltd.
05.2010 - Current
Owner/Operator Truck Driver
Self-employeed
09.1997 - 05.2010
Owner/Operator Truck Driver
R.K.Heggie Grain
05.1990 - 09.1997
Catholic Central High School
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