Randy Dyck

Bonnyville,AB

Summary

Skilled Oilfield Dispatcher and Grain Manager with a proven track record at B & R Eckels Transport Ltd. and Alberta Wheat Pool. Expert in dispatch software and stress tolerance, adept at managing high-stress situations and prioritizing tasks efficiently. Achieved consistent organizational standards through effective route planning and dispatch coordination, enhancing professional relationships and data accuracy.

Overview

years of professional experience

Work History

Oilfield Dispatcher

B & R EckelsTransport Ltd.

11.1995 - 10.2024

Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Assisted in resolving customer complaints and grievances.
Preserved accurate records of dispatched orders, deliveries and receipts.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Maintained updated and detailed records of calls in physical and electronic database.

Grain Manager

Alberta Wheat Pool

10.1984 - 11.1995

Accomplished multiple tasks within established timeframes.

Skills

Dispatch software
Stress Tolerance
Dispatching procedures
Prioritizing calls
Dispatch Coordination

Schedule Management
Route Planning
Routing orders
Dispatching field personnel
Critical thinker

Languages

English

Professional Working

Timeline