Randy Dyck
Bonnyville,AB
Summary
Skilled Oilfield Dispatcher and Grain Manager with a proven track record at B & R Eckels Transport Ltd. and Alberta Wheat Pool. Expert in dispatch software and stress tolerance, adept at managing high-stress situations and prioritizing tasks efficiently. Achieved consistent organizational standards through effective route planning and dispatch coordination, enhancing professional relationships and data accuracy.
Overview
40
40
years of professional experience
Work History
Oilfield Dispatcher
B & R EckelsTransport Ltd.
11.1995 - 10.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Assisted in resolving customer complaints and grievances.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Grain Manager
Alberta Wheat Pool
10.1984 - 11.1995
- Accomplished multiple tasks within established timeframes.
Skills
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Prioritizing calls
- Dispatch Coordination
- Schedule Management
- Route Planning
- Routing orders
- Dispatching field personnel
- Critical thinker
Languages
English
Professional Working
Timeline
Oilfield Dispatcher
B & R EckelsTransport Ltd.
11.1995 - 10.2024
Grain Manager
Alberta Wheat Pool
10.1984 - 11.1995