- Volunteering for community initiatives to give back to local communities and make a positive impact
- Environmental Conservation Projects
- Community Cleanup
Randy Dela Cruz
Summary
Experienced hospitality professional with a proven track record in effectively managing high-volume events and prioritizing guest satisfaction. Known for strong focus on teamwork and adaptability, consistently meeting the dynamic service needs of any situation. Skill set includes delivering exceptional service, handling guest requests with ease, and maintaining a polished and efficient dining experience. Reliable and results-driven approach with a natural knack for seamless coordination and meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banquet Server
The Guild Inn Estate
03.2024 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Intern
The Forest Lodge
03.2022 - 04.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
DIPLOMA - Tourism - Services Management
SENECA COLLEGE
06-2025
BACHELOR'S DEGREE - Tourism Management
UNIVERSITY OF LUZON
07.2022
Skills
- Leadership
- Good Customer Service
- Management Skills
- Teamwork
- Adaptive problem solving
- Event setup and breakdown
- Clear communication
- Physical coordination
Certification
- Smart Serve, 02/01/24
- THiA Travel Insurance Program, 11/01/23
- CLIA State of the Cruise Industry, 10/01/23
- Wetravel Academy, 10/01/23
- The Forest Lodge, 04/01/23
- National Service Training Program (UL), 04/01/19
- NC II Cookery
- NC II Food and Beverage
Interests
Timeline
Banquet Server
The Guild Inn Estate
03.2024 - Current
Intern
The Forest Lodge
03.2022 - 04.2022
DIPLOMA - Tourism - Services Management
SENECA COLLEGE
BACHELOR'S DEGREE - Tourism Management
UNIVERSITY OF LUZON
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