Randy De Guzman
Yellowknife
Summary
A motivated and self-driven professional with 20 years of experience in sales, customer service, team building, and operations management in the retail, bank, and pension industries. Genuinely enjoys face-to-face interaction with customers and helping them with their needs Solid track record in improving sales and profitability of multi-unit operations Experienced in risk management and inventory control Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints, Skilled in bookkeeping and preparing statistical and financial records Thorough insights into overseeing stock levels and ordering supplies. Proficient in assigning duties and scheduling shifts Knowledgeable in creating marketing strategies to promote business Advanced computer skills with proficiency in MS Office Advanced written and oral communication skills Excellent interpersonal skills and a team player Fast learner with strong planning and organizational skills
Overview
25
25
years of professional experience
Work History
Housekeeping Cleaner
Dexterra Group of Companies
03.2024 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Respite Worker
Northwest Territories Inclusion
07.2019 - Current
- Improved client well-being by providing consistent and compassionate care during respite periods.
- Developed strong rapport with clients and their families, fostering trust and open communication.
- Reduced caregiver stress levels by providing dependable respite services on a flexible schedule when needed most.
- Upheld strict confidentiality standards to protect the privacy of clients and their families at all times.
YZF AIRPORT SECURITY
SCARLET SECURITY
03.2019 - Current
- Monitoring CCTV cameras inside and outside the terminal building
- Assisting arrival and Departure
- Patrolling the restricted areas of the terminal building
- Reporting any incidents inside and outside the airport
Cleaner
Simply Dabest Steam Carpet Cleaning and Janitorial Services
01.2019 - Current
- Operating Steam Carpet Machine
- Waxing Floors
- Cleaning offices
- Moveout Cleaning of residential
Assistant Accountant
IVCM FZ LLC
08.2010 - 01.2019
- Company Overview: Dubai United Arab Emirates
- Preparing employee payroll including Tax and Social Insurance via online payment
- Monthly reconciliation of Petty Cash
- Preparing Company suppliers via online payment
- Invoicing and collecting service fees
- Importing Excel via XERO accounting software
- Preparing percentage of share fees and transfer into a corresponding bank account
- Preparing credit notes via XERO and arranging the refund via online transfer
- Chasing and collecting debtor's list
- Liquidation and reimbursement of daily expenses and enter into SAGE
- Preparing and calculating the commission of the Financial Adviser and arranging payment via Telegraphic transfer
- Encoding monthly expenses via SAGE and preparing monthly reports such as Bank reconciliation, Trial Balance, Balance sheet, and profit and Loss
- Sending pay slip with secured password
- Dubai United Arab Emirates
CREDIT COUNSELOR
RURAL BANK OF MAKATI
02.2003 - 07.2010
- Company Overview: TARLAC CITY, PHILIPPINES
- Handling customer's complaints and inquiries regarding company products
- Monitoring customer payments on a day-to-day transaction
- Depositing and securing daily cash collection at the branch
- Monitoring of first due date with non-payment and two consecutive no-payment
- Repossession of unit with multiple overdue
- Preparing demand letters for non-appearance of the client
- Arranging legal action with a missing unit of the client and no payment for consecutive months
- Registering, renewing, and transferring ownership into the Land Transportation Office
- Marketing activities such as leafletting and posting banners across the road
- TARLAC CITY, PHILIPPINES
Office Staff
LUZON FOUNDRY GREAT VOLUME CASTING
08.2000 - 01.2001
- Company Overview: DEL MONTE QUEZON CITY, PHILIPPINES
- Analyzing and testing of raw material if the content of the product is completely passed the test
- Approving the machine operator after the final test
- Quality controller of finish product
- Monitoring for daily production
- Monthly reporting of production
- Preparing monthly salary
- DEL MONTE QUEZON CITY, PHILIPPINES
Education
Bachelor of Science - ACCOUNTANCY
TARLAC STATE UNIVERSITY
12.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Housekeeping Cleaner
Dexterra Group of Companies
03.2024 - Current
Respite Worker
Northwest Territories Inclusion
07.2019 - Current
YZF AIRPORT SECURITY
SCARLET SECURITY
03.2019 - Current
Cleaner
Simply Dabest Steam Carpet Cleaning and Janitorial Services
01.2019 - Current
Assistant Accountant
IVCM FZ LLC
08.2010 - 01.2019
CREDIT COUNSELOR
RURAL BANK OF MAKATI
02.2003 - 07.2010
Office Staff
LUZON FOUNDRY GREAT VOLUME CASTING
08.2000 - 01.2001
Bachelor of Science - ACCOUNTANCY
TARLAC STATE UNIVERSITY
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