Randy Catwell
Montreal ,Quebec
Summary
Dynamic and self-motivated professional with a strong work ethic and mobile app proficiency, recognized for enhancing customer satisfaction at Instacart. Proven ability to adapt quickly and make effective decisions, ensuring timely order completion and exceptional service in fast-paced environments. Committed to delivering results and fostering teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Instacart Shopper
Maple Bear
09.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
United Parcel Service
UPS
09.2020 - 12.2023
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Remco Transport
Marvin
09.2017 - 06.2019
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Uber Driver
Uber
10.2018 - 05.2019
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Maritime Hotel
Victory
09.2015 - 12.2015
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Crooks and Castle
Jeff
10.2013 - 06.2014
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Panam International
Marcus
05.2012 - 12.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Elementary Degree -
Hempstead
Montreal, QCHigh School Degree -
Westmount High School
High School Degree2014
Skills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
- Quick learner
- Attention to detail
- Customer service
- Decision-making
Languages
English
Professional Working
Certification
Advanced microcomputing
Timeline
Instacart Shopper
Maple Bear
09.2021 - Current
United Parcel Service
UPS
09.2020 - 12.2023
Uber Driver
Uber
10.2018 - 05.2019
Remco Transport
Marvin
09.2017 - 06.2019
Maritime Hotel
Victory
09.2015 - 12.2015
Crooks and Castle
Jeff
10.2013 - 06.2014
Panam International
Marcus
05.2012 - 12.2013
Elementary Degree -
Hempstead
High School Degree -
Westmount High School
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