Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Randy Amezquita

Montclair

Summary

A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team. Ready to bring my expertise and ideas to the table and make sure we make that next step to become great. Adaptable, can do attitude, fast learner, easy to deal with.

Overview

15
15
years of professional experience

Work History

Sales Associate

Bottomless
01.2024 - Current
  • Leather Women Sandal Wholesale Sales Rep
  • Greeted customers warmly and offered assistance.
  • Kept work area clean, organized and free of clutter at all times.
  • Utilized excellent communication skills when interacting with Customers, faculty, and staff.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Focused on learning new skills and staying updated with industry changes.
  • Provided efficient and courteous service to customers at all times.
  • Maintained Inventories and coordinated shipping of supplies.
  • Sales reports, Sales Quotas
  • Accounts Receivable,debt collecting, maintaining reports, updating and maintaining Customer databases.
  • Bank Deposits
  • Handling 50-100 calls daily.
  • POS Efficient
  • Merchandiser assist customers in merchandising stores, marketing their stores.
  • Logistics UPS,UCL,USPS create shipping labels and call for any customer inquires.
  • Attend trade show events.
  • Analyzed data to identify trends in customer feedback, sales patterns, and other metrics.
  • Developed and maintained relationships with clients through frequent communication.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Men's Suit Specialist

Kings Fashion
01.2022 - Current
  • Managed client records diligently, maintaining accurate measurements and purchase history for future reference.
  • Coordinated alterations appointments for clients, ensuring timely delivery of perfectly fitted suits.
  • Handled returns or exchanges professionally while adhering to company guidelines, ensuring customer satisfaction and repeat business.
  • Optimized store operations by contributing feedback during staff meetings or sharing innovative ideas with management to improve overall efficiency and performance.
  • Upsell footwear , tailoring.
  • Assisted in organizing store events, such as trunk shows or promotional sales, attracting new clientele and driving revenue growth.

Assistant Manager

Arco Ampm
06.2023 - 10.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Daily routes in and out store making sure all procedures are followed.

Merchandiser

Bonanza Boots
02.2015 - 01.2018
  • Pack goods and fix to ship out orders on daily basis.
  • Multitask and prioritize shipping scheduled and receiving merchandise from overseas.
  • Forecasting incoming goods and back orders to make space in warehouse.
  • Guided loading and unloading of goods, maintaining safety standards at all times.
  • Oversaw warehouse job functions to meet on-time delivery needs.
  • Planned layout of warehouse to achieve optimum space for product.
  • Managed and directed daily activities of production and operations.
  • Reviewed and analyzed inventory reports to identify areas of improvement in the warehouse.
  • Coordinated with other departments to ensure that customer orders were filled accurately and efficiently.
  • Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns.
  • Utilized strong problem-solving skills to resolve issues in a timely manner.
  • Provided leadership guidance by setting clear expectations for staff members' job duties and responsibilities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Warehouse Lead

Bonanza Boots
01.2010 - 01.2015
  • Pack goods and fix to ship out orders on daily basis.
  • Multitask and prioritize shipping scheduled and receiving merchandise from overseas.
  • Forecasting incoming goods and back orders to make space in warehouse.
  • Guided loading and unloading of goods, maintaining safety standards at all times.
  • Oversaw warehouse job functions to meet on-time delivery needs.
  • Planned layout of warehouse to achieve optimum space for product.
  • Managed and directed daily activities of production and operations.
  • Reviewed and analyzed inventory reports to identify areas of improvement in the warehouse.
  • Coordinated with other departments to ensure that customer orders were filled accurately and efficiently.
  • Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns.
  • Utilized strong problem-solving skills to resolve issues in a timely manner.
  • Provided leadership guidance by setting clear expectations for staff members' job duties and responsibilities.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.

Education

Associate of Science -

Concorde Career College
01-2014

Vista Del Lago
Moreno Valley, CA
06-2010

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • 70 WPM
  • Excellent people skills
  • Multi-tasking strength
  • Excel Proficient
  • Reliable and punctual
  • Verbal/written communication
  • Conflict resolution
  • Team leadership
  • Decision-making
  • Operations management
  • Customer relationship management (CRM)
  • Shift scheduling
  • Business administration

Accomplishments

  • Exceeded monthly quota monthly.
  • Brought in 50 new customers.
  • Awarded “Employee of the Month” in 2014-2017
  • Awarded “Sales Person of the year in 2019 2020, 2021.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Bottomless
01.2024 - Current

Assistant Manager

Arco Ampm
06.2023 - 10.2024

Men's Suit Specialist

Kings Fashion
01.2022 - Current

Merchandiser

Bonanza Boots
02.2015 - 01.2018

Warehouse Lead

Bonanza Boots
01.2010 - 01.2015

Associate of Science -

Concorde Career College

Vista Del Lago

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Randy Amezquita