Randy Aguilar
Long Beach
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Retail Sales Specialist
Millennium Wireless
Las Vegas
06.2024 - 02.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and restocked shelves to maintain product availability.
- Operated point-of-sale systems efficiently during peak sales hours.
- Trained new staff on store policies and effective sales techniques.
- Monitored store appearance and maintained cleanliness throughout the retail space.
- Participated in team meetings to discuss sales strategies and share feedback.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Performed inventory checks to identify any shortages or discrepancies in stock levels.
- Promoted additional services such as loyalty programs or delivery options.
- Greeted customers, answered questions and provided assistance with purchasing decisions.
Command Center Operator
Allied Universal Security Services
Los Angeles
02.2021 - 10.2024
- Monitored security systems to detect and report incidents.
- Coordinated emergency response actions with local authorities and teams.
- Managed communication between security personnel and command center operations.
- Analyzed surveillance footage to identify potential security threats.
- Maintained accurate logs of activities and incidents throughout shifts.
- Coordinated communications between different teams during major outages or service disruptions.
- Observed and monitored data, voice and alerting systems.
Education
Some College (No Degree) - Accounting
Cerritos College
Norwalk, CASkills
- Team player
- Customer service
- Product knowledge
- Inventory management
- Effective communication
- Problem solving
- Training and development
- Time management
- Upselling techniques mastery
- Multitasking efficiency
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Ranked number one sales associate in the state of Nevada and 2nd in the nation for the month of October (137) activations for total wireless.
References
References available upon request.
Timeline
Retail Sales Specialist
Millennium Wireless
06.2024 - 02.2026
Command Center Operator
Allied Universal Security Services
02.2021 - 10.2024
Some College (No Degree) - Accounting
Cerritos College