Randi Jo Torgrimson
Fletchers Lake,NS
Summary
Highly skilled and enthusiastic professional with more than 6 years of experience managing and completing return to work support services for Occupational Rehabilitation clinic. Successfully handled client cases, often those of significant difficulty, mediated between employer and employee, and completed and designed return to work plans and rehabilitation plans for clients. Self-paced and self-led, worked well with a team as well as independently, handled all aspects of position from scheduling, phone calls, to report writing, assessments, and billing.
Overview
15
15
years of professional experience
Work History
Disability Management
North Eastern Occupational Rehabilitation Centre
07.2018 - Current
- Completed job site visits, ergonomic assessments, job demands analysis and graduated return to work programs for injured employees, as well as provided assistance, guidance, and rehabilitation suggestions throughout the plan.
- Served as a liaison between employees, employers, medical providers, and other stakeholders involved in the disability management process, fostering clear communication and collaboration.
- Improved client outcomes by developing and implementing customized disability management solutions.
- Identified opportunities for improvement within the department, proactively proposing solutions to management for consideration.
- identified solutions and alternatives for significantly difficult and stubborn injury cases.
Writer - Editor
Self Employed Writer
03.2020 - Current
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
- Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
- Edited manuscripts prior to publication, ensuring clarity, accuracy, and consistency throughout text.
Musical Theatre Director
Dawson Creek Choral Society
09.2014 - 04.2020
- Enhanced theatre production quality through effective collaboration with production team members.
- Oversaw casting processes, selecting talented actors that best fit the vision for each production while creating a balanced ensemble dynamic on stage.
- Set Design and Creation, costume design and creation.
- Educated theatre principals as well as singing principals to children aged 8-16.
- Organized employees and volunteers for the successful creation of high quality live musical theatre.
- Conducted thorough script analysis sessions during pre-production phases to identify key story elements and ensure clear communication of each play''s intended message.
- Mentored aspiring actors and provided constructive feedback, fostering strong performance skills for future roles.
- Cultivated positive relationships with local community leaders to promote the theatre and secure funding opportunities.
Owner/Operator
Cups Tea and Cakes
01.2009 - 03.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior products and services to customers.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Education
Bachelor's of Kinesiology - Kinesiology
University of Calgary
Calgary, AB04.2002
Skills
- Writing
- Leader
- Problem Solving
- Mediation
- Communication
- Health and Fitness
- Creative Writing
- Editing
- Strong research skills
- Content Creation
- Content Editing
- Exceptional storytelling
- Content Development
Roles And Responsibilities
- Disability Management, Mediation between employer and employee, problem solving, return to work support services, communication between employer/employee/worker’s compensation, writing reports, job site visits, ergonomic assessments, monitoring of workers, injury rehabilitation and consultation, provide guidance.
- Communication, Mediation between employees and employers, managing employees, monitoring of workers plans via phone/email.
- Leadership, Successfully increase profile of company from bottom thirty in province to top ten based on case management skills.
Personal Information
Title: Kinesiologist – Writer - Editor
References
Available upon request.
Languages
French
Elementary
Timeline
Writer - Editor
Self Employed Writer
03.2020 - Current
Disability Management
North Eastern Occupational Rehabilitation Centre
07.2018 - Current
Musical Theatre Director
Dawson Creek Choral Society
09.2014 - 04.2020
Owner/Operator
Cups Tea and Cakes
01.2009 - 03.2014
Bachelor's of Kinesiology - Kinesiology
University of Calgary
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