Randi Vincent
Surrey,BC
Summary
Well organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, equipped with varied experiences in administrative roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Foster Care Provider
MCFD
Surrey
06.2020 - Current
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provisions
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Established clear boundaries within the home environment that promoted respect for themselves and others.
- Fostered a sense of belonging among all household members by celebrating achievements, special occasions, and cultural traditions together.
Receptionist
Applewood Nissan Surrey
Surrey, BC
03.2018 - 05.2023
- Answered multi line switchboard promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Collected cash and card payments, processed transactions and updated relevant records.
- MS excel and word
- Stocking in vehicles
- Creating Bill of Sales
- General support to all departments
Cash Office Associate/Customer Service Associate/ Cashier
Neilsen's Independent Grocer
Surrey, BC
08.2017 - 03.2018
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Trained new employees on proper cash routines, procedures, and requirements.
- Contributed to a positive work atmosphere by demonstrating excellent teamwork skills and maintaining open communication with colleagues.
- Helping customers through checkout, accepting payments and helping to bag groceries.
- Processing refunds and purchases.
- Stocking shelves
Live-Out Nanny
Blanka Vitic
Surrey, BC
08.2016 - 12.2017
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
- Promoted language development through storytelling, reading, and engaging in conversations with the children.
- Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
- Taught basic life skills such as personal hygiene practices to promote independence among the children under my care.
- Assisted older children with homework assignments offering guidance and clarification when needed to reinforce learning concepts.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Prepared meals and snacks for children based on dietary guidelines.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Customer Service Cashier
Toys"R"Us
Langley, BC
01.2013 - 10.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Construction Flagger
Total Traffic And Safety
Lower Mainland
01.2012 - 12.2012
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Patiently directed motorists towards detours and alternate routes.
- Followed instructions from construction project managers and supervisors.
Receptionist
Thunderbird Animal Hospital (Work Experience)
Langley, BC
10.2012 - 11.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals for examination and treatment.
- Maintained clean and safe animal living areas.
- Prepared and administered diets and feedings according to instructions.
Education
Johnston Heights Secondary School
Surrey, BC02.2012
Skills
- Patience and understanding
- Family Support
- Handling money
- Data entry
- Punctual and reliable
- Organization
- Professionalism
- Switchboard operation
- Front Desk Reception
- Telephone reception
- Child Care Experience
Languages
English
Certification
First Aid
CPR
Foster parent certified
Timeline
Foster Care Provider
MCFD
06.2020 - Current
Receptionist
Applewood Nissan Surrey
03.2018 - 05.2023
Cash Office Associate/Customer Service Associate/ Cashier
Neilsen's Independent Grocer
08.2017 - 03.2018
Live-Out Nanny
Blanka Vitic
08.2016 - 12.2017
Customer Service Cashier
Toys"R"Us
01.2013 - 10.2017
Receptionist
Thunderbird Animal Hospital (Work Experience)
10.2012 - 11.2012
Construction Flagger
Total Traffic And Safety
01.2012 - 12.2012
Johnston Heights Secondary School