RANDI TEEPLE
Toronto,ON
Summary
Experienced Direct Support Professional with 10 years of expertise in personal care, community engagement, and client advocacy. Skilled in conflict resolution, negotiation, and ensuring compliance with health regulations. Demonstrates a strong track record in conducting financial audits and successfully negotiating contracts to ensure organizational compliance and member satisfaction. Recognized as a trusted union steward, elected by peers to negotiate multiple collective agreements during tenure at Community Living.
Overview
20
20
years of professional experience
Work History
Community support worker
Spectrum healthcare
08.2024 - Current
- Assist with personal care, such as dressing, eating, hygiene, and grooming
- Emotional support and companionship
- Administering medication, applying topical ointment, eye drops, and any other medication requirements
- Helping with daily tasks like laundry, dishes, grocery shopping, and cleaning
- Ensuring completion of proper documentation
- Advocating for clients to their families or other care providers
Trustee on Executive Board
Unifor Local 324
11.2019 - 06.2023
- Conducted quarterly audits of financial documents, ensuring compliance with regulatory standards
- Reviewed and approved financial statements and budget proposals for accuracy
- Represented the organization at conferences to promote its initiatives and goals
- Participated in fundraising activities, contributing to the organization's financial growth
- Analyzed and verified financial accuracy, enhancing compliance
- Boosted awareness by representing organization at key events
Union Steward
Unifor Local 324
11.2017 - 06.2023
- Assisted union members in filing grievances and preparing for hearings, ensuring fair representation
- Organized informational meetings on workers' rights and benefits, enhancing member awareness
- Provided labor-related guidance to union members, fostering informed decision-making
- Negotiated with management on wages and conditions, securing favorable terms for members
- Collaborated with HR to ensure proper administration of employee benefits, maintaining compliance
- Enhanced contract negotiations through detailed data analysis
Direct Support Professional
Community Living Dryden-Sioux Lookout
05.2014 - 06.2023
- Assist individuals with personal care, meal prep, and medication; ensure daily needs are met efficiently
- Facilitate social interactions, enhancing community engagement and peer relationships
- Develop individualized service plans with team, tailoring support to each participant's needs
- Monitor behaviors, document observations, and report changes to supervisors for proactive care
- Transport clients to appointments and activities, ensuring timely and safe arrivals
- Ensured compliance with health and safety regulations during client care
- Enhanced patient autonomy by promoting self-care skills
- Implemented new engagement strategies to increase client participation
- Strengthened community ties through effective client advocacy
Restaurant Waiter
Pizza hut
03.2012 - 03.2016
- Greeted and assisted customers with menu selections, ensuring a positive dining experience
- Accurately processed food and drink orders using POS software, enhancing order efficiency
- Performed opening and closing duties, maintaining a clean and organized dining area
- Implemented up-selling techniques, contributing to increased restaurant sales
- Ensured compliance with health and safety regulations, maintaining high sanitation standards
- Ensured compliance with health standards, reducing customer complaints
Cook & Cake Decorating
Dairy Queen
03.2010 - 09.2012
- Prepared meals and custom cakes, ensuring adherence to recipes and food safety standards
- Supervised kitchen staff, improving team efficiency and maintaining high customer satisfaction
- Operated cooking equipment, consistently meeting quality guidelines and deadlines
- Monitored inventory, ensuring timely restocking and preventing supply shortages
- Handled customer orders and disputes, maintaining positive client relationships
- Streamlined kitchen operations, enhancing team efficiency and reducing preparation times
Bakery Worker
IGA(sobeys)
09.2009 - 12.2010
- Prepared and baked diverse goods, ensuring adherence to recipes and company standards
- Maintained cleanliness of baking equipment and utensils, following health codes
- Organized ingredients for recipes, optimizing preparation efficiency
- Operated cash registers accurately, enhancing customer service experience
- Assisted in product ordering and stocking, supporting inventory management
- Maintained stringent hygiene standards, ensuring a clean bakery environment
- Enhanced customer satisfaction by providing prompt and accurate checkout service
Sandwich Artist
Subway Sandwiches
01.2005 - 01.2009
- Prepared sandwiches to customer specifications, maintaining food safety standards
- Delivered friendly and efficient service, ensuring customer satisfaction
- Monitored ingredient inventory, preventing shortages and maintaining quality
- Completed opening and closing duties
Education
Duel diagnosis -
George Brown college
01.2020
PSW diploma -
Confederation College
06.2014
Skills
- Prioritized Task Management
- Effective Conflict Management
- Event Coordination
- Public speaking
- Effective Negotiation Skills
- Daily Care Assistance
- Compliance with Health Regulations
- Behavior monitoring
- Client advocacy
- Community engagement
Languages
English
Native or Bilingual
French
Elementary
Timeline
Community support worker
Spectrum healthcare
08.2024 - Current
Trustee on Executive Board
Unifor Local 324
11.2019 - 06.2023
Union Steward
Unifor Local 324
11.2017 - 06.2023
Direct Support Professional
Community Living Dryden-Sioux Lookout
05.2014 - 06.2023
Restaurant Waiter
Pizza hut
03.2012 - 03.2016
Cook & Cake Decorating
Dairy Queen
03.2010 - 09.2012
Bakery Worker
IGA(sobeys)
09.2009 - 12.2010
Sandwich Artist
Subway Sandwiches
01.2005 - 01.2009
Duel diagnosis -
George Brown college
PSW diploma -
Confederation College
Similar Profiles
Panyuma James MakumbePanyuma James Makumbe
Personal Support Worker at Spectrum HealthcarePersonal Support Worker at Spectrum Healthcare
Megan Rose DelahuntyMegan Rose Delahunty
Community Personal Support Worker at Spectrum HealthcareCommunity Personal Support Worker at Spectrum Healthcare
Carolyn SchiltzCarolyn Schiltz
Life Enrichment Coordinator at Spectrum HealthcareLife Enrichment Coordinator at Spectrum Healthcare