Randeep Kaur
Etobicoke
Summary
Dynamic administrative professional with a proven track record of driving operational efficiency and optimizing office functions. Recognized for exceptional organizational abilities, effective communication, and a collaborative team spirit. Proficient in managing complex schedules, coordinating high-level meetings, and overseeing correspondence with precision. Adaptability and reliability underpin a strong commitment to achieving results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Office Administrator
NIICHE BAKERS CORP.
06.2023 - Current
- Filing important documents, such as reports, meeting notes, emails, and letters
- Processing and filing invoices
- Overseeing office supplies and services, including restocking supplies, relocating employees to new areas, setting up desks and equipment for new hires, arranging parking permits for employees, or creating important office forms
- Supporting bookkeeping and budgeting services
- Aiding correspondence for the office, such as emails, letters, packages, and phone calls
- Updating of office records and databases that contain personnel, financial, and office data
- Ensuring availability to help colleagues and employees where necessary
Line Operator
Niche Bakers Corporation
04.2022 - 06.2023
- Managed and supervised daily activities of team members to verify fulfillment of customer orders and adherence to general warehouse operations
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs Supervised equipment upgrades, handling heavy machinery, maintaining equipment and modifications
- Met or exceeded target for on-time customer shipments
- Boosted productivity and efficiency for staff in solution implementation, keeping records, following production schedules, and making sure final products meet quality standards.
- Completed necessary documentation for each shift, including logs of completed work orders and reports on any issues encountered during operation.
Store Supervisor
Radha Madhav International
02.2014 - 08.2020
- Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
- Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities
- Interface with customer to answer questions and solve problems
- Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems
- Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries
- Maintains quality service by establishing and enforcing organization standards
- Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques
- Updated stakeholders on problem status and ensured speedy resolutions
- Develop and implement lean principles to achieve process excellence and continuous improvement
- Designed material and presentations for assigned products
- Participatory actively on a regular basis in focus groups and steering committees.
Customer Service Representative
Radha Madhav International
01.2013 - 08.2014
- Resolved customer complaints and issues in a timely and satisfactory manner, achieving a customer satisfaction rate
- Collaborated with cross-functional teams to resolve complex problems and improve overall customer experience
- Documented customer interactions and maintained accurate records in the CRM system
- Upsold additional products and services, increasing monthly sales
Education
International Business Management -
College Avalon
Montreal, QCBachelor Of Education - undefined
Guru Nanak Dev University
Amritsar, PunjabBachelor Of Arts - undefined
Government College
Hoshiarpur, PunjabSkills
- Exceptional organizational, time management and prioritization skills Ability to work well under pressure and handle difficult situations in a calm manner
- MS –office (Excel, Word, Outlook, PowerPoint) skills SPS COMMERCE, QUICKBOOKS
- Comfortable in Leading a meeting as well as public speaking
- Reporting and Documentation
- Proactive individual with experience in customer service along with leading and training a team
- A dedicated and flexible team player with a high energy level and solid coordination abilities, positive attitude, pleasant and professional manner in person and over the phone
- Committed job seeker with a history of meeting company needs with consistent and organized practices
- Office administration
OTHER QUALIFICATIONS
English, Hindi, and Punjabi
Timeline
Office Administrator
NIICHE BAKERS CORP.
06.2023 - Current
Line Operator
Niche Bakers Corporation
04.2022 - 06.2023
Store Supervisor
Radha Madhav International
02.2014 - 08.2020
Customer Service Representative
Radha Madhav International
01.2013 - 08.2014
Bachelor Of Education - undefined
Guru Nanak Dev University
Bachelor Of Arts - undefined
Government College
International Business Management -
College Avalon
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