Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
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Randeep Kaur

Greater Sudbury,ON

Summary

Dynamic retail leader with a proven track record at Hudson Bay, excelling in team development and sales performance. Recognized for enhancing customer satisfaction and loyalty through effective conflict resolution and strategic planning. Committed to mentoring staff and fostering community engagement while ensuring operational excellence and brand integrity. Seeking to leverage expertise to drive continued growth in a dynamic retail environment.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Hudson Bay
Brampton, Ontario
06.2023 - 12.2024
  • Led and motivated a dynamic retail team, fostering an inclusive and high-performance culture.
  • Delivered exceptional customer service by coaching staff on product knowledge and guest engagement.
  • Resolved escalated guest concerns, ensuring satisfaction and brand loyalty.
  • Managed store operations, optimizing staffing, workflow, and floor coverage for peak efficiency.
  • Analyzed sales data and business metrics to drive revenue and improve profitability.
  • Recruited, trained, and mentored employees, supporting career growth and performance excellence.
  • Maintained labor budgets and schedules, balancing efficiency with service quality.
  • Ensured compliance with company policies, operational procedures, and safety standards.
  • Strengthened community connections through local engagement and brand initiatives.

Retail Sales Associate

Urban behavior
Brampton, Ontario
08.2022 - 06.2023
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.

Education

GED -

Alpha College of Business And Technology
Toronto, ON
04-2024

Skills

  • Leadership and Team Development
  • Sales Performance and Revenue Growth
  • Conflict Resolution and Problem-Solving
  • Retail Operations and Floor Management
  • Training, Coaching, and Staff Mentorship
  • Visual Merchandising and Store Presentation
  • Strategic Planning and Decision-Making
  • Budgeting and Labor Cost Management
  • Community and Brand Engagement

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Hudson Bay
06.2023 - 12.2024

Retail Sales Associate

Urban behavior
08.2022 - 06.2023

GED -

Alpha College of Business And Technology

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Randeep Kaur