Randeep Kaur
Brampton,ON
Summary
Adept at team management and workplace safety, I significantly enhanced team cohesion and customer satisfaction at Club Demonstrations Services. Leveraging motivational skills and a focus on quality control, I resolved conflicts and improved operational continuity, demonstrating a strong ability to lead and train diverse teams for optimal performance.
Overview
2
2
years of professional experience
Work History
Senior Shift Supervisor
Club Demonstrations Services
04.2024 - Current
- Facilitated communication between shifts, ensuring smooth handovers and continuity in daily operations.
- Implemented quality control measures, ensuring adherence to industry standards and regulations.
- Resolved conflicts within the team diplomatically, maintaining a harmonious work atmosphere.
- Strengthened team cohesion, fostering a positive work environment through regular feedback sessions and team-building activities.
Customer Support Associate
Baristas Coffee Company
02.2023 - 02.2024
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
- Responded to customer requests for products, services, and company information.
- Issued credits for contested returns, shipping fees and damaged merchandise.
Education
Bachelor Of Business - Business
Niagara College, Toronto
Toronto, ON12.2024
Skills
- Workplace safety
- Motivational skills
- Team management
- Employee training
Languages
English
Professional Working
Timeline
Senior Shift Supervisor
Club Demonstrations Services
04.2024 - Current
Customer Support Associate
Baristas Coffee Company
02.2023 - 02.2024
Bachelor Of Business - Business
Niagara College, Toronto
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