Randeep Babu
Brantford,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Business Development Manager
Diagnocat
06.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Senior Account Executive
RecallMax
02.2021 - 01.2023
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Territory Sales Representative
Rogers Communications
03.2020 - 02.2021
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
Customer Service Representative
Dominos Pizza
01.2018 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Tim Hortons
01.2017 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Diploma - Health Systems Management
Fanshawe College
London, ON09.2017
Bachelor of Science - Dentistry
Bharath University
India06.2015
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Relationship building and management
- New Business Development
- Sales and Marketing
- Sales Presentations
- Account Management
- CRM Management
- Sales Leadership
Languages
English
Full Professional
Timeline
Business Development Manager
Diagnocat
06.2023 - Current
Senior Account Executive
RecallMax
02.2021 - 01.2023
Territory Sales Representative
Rogers Communications
03.2020 - 02.2021
Customer Service Representative
Dominos Pizza
01.2018 - 02.2019
Customer Service Representative
Tim Hortons
01.2017 - 01.2018
Diploma - Health Systems Management
Fanshawe College
Bachelor of Science - Dentistry
Bharath University
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