Summary

Overview

Work History

Education

Skills

Timeline

Randee Krahn

Summary

Dedicated Canadian College of Funeral Services applicant eager to leverage my knowledge and skills in individual and family support, community care and customer service.

Overview

years of professional experience

Work History

Stay at Home Parent

Volunteer Work

05.2016 - Current

At home raising my children while volunteering in their school.

Educational Assistant

Linden Christian School

08.2014 - 05.2016

Assisted in classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
Supervised extracurricular activities, providing additional support for students outside of the classroom setting.
Oversaw students in classroom and common areas to monitor, enforce rules, and support teachers.
Worked one on one with students, providing support to achieve provincial learning outcomes.
Supervised students on field trips for safety and proper behavior in public settings as well as at lunch and recess.
Completed administration duties as needed.

Day Program Support Worker

Work And Social Opportunities Inc.

05.2012 - 11.2013

Supported adults living with intellectual and/or physical disabilities in a day program and community based setting with a focus on each individuals personal goals and needs.
Taught life skills and supported the application of those skills in various settings.
Administered medication and supported individuals in managing medical conditions.
Provided support in the area of personal care, ensuring the maintenance of dignity and trust.
Maintained detailed records to ensure continuity of care.

Group Home Manager

Pulford Community Living Services

01.2009 - 05.2012

Managed a home for adults living with intellectual and physical disabilities.
Advocated for, and supported the residents in every area of their daily life. Coordinated with day programs and other agencies to ensure each persons Individual Program Plan was adhered to.
Hired and maintained a team of staff members. This included scheduling, providing training, facilitating staff meetings as well as writing and administering performance reviews.
Supported the families of the residents in whatever ways they required to aid in their transition as their loved ones entered the program.
Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
Completed all administration duties as needed in a timely matter. This included the tracking and ordering of supplies, maintaining sufficient amounts of medications and keeping the home in good repair.
Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their program plans.

Community Residential Program Support Worker

St. Amant Centre

08.2008 - 01.2009

Provided respite services to the families of school age children living with physical and intellectual disabilities in their homes and community.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining the individuals' safety.
Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Promoted community integration by providing extensive physical, emotional and social support.

Customer Service Representative

Safeway

11.2003 - 07.2008

Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Oversaw all front end staff, ensuring customer needs were met and staff were receiving scheduled breaks.
Maintained a high level of professionalism and organization in a fast paced environment.