Randall Ward II

Print invoices and pack up pastries and bread for delivery then deliver products.

Work the register, buss tables, assist in the back of house when needed, customer service while at register and walking the cafe.

Excellent customer service skills while working inside and performing cold calls to grow the business and visited with current customers to try and increase sales at current businesses.

Printed invoices and maintained standing orders and managed catering orders.

Helped with ordering and stocking items in the kitchen and cafes.

Performed any needed maintenance and repairs In the shops and commercial kitchen.

• Enhanced customer satisfaction by providing efficient and accurate order processing.
• Contributed to team success by cross-training in various roles and assisting coworkers when needed.
• Adhered to food safety regulations, maintaining a safe and sanitary workspace at all times.
• Adhered to food safety regulations and guidelines, providing customers with healthy and delicious food and beverage options.
• Increased sales through up-selling and suggesting additional menu items to customers.
• Greeted customers warmly upon arrival, fostering a welcoming environment that encouraged repeat business.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Assisted drivers in loading and unloading the truck for the delivery routes.
• Performed monthly inventory and met with Kitchen manager to make sure orders are correct and needed space is created for weekly order deliveries.

• Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
• Contributed to a positive school culture through professional interactions with students, staff, and visitors.
• Checked in and stocked inventory throughout facility.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
• Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
• Reported vandalism or other damage to property to supervisor.
• Collaborated with administrators to address specific facility needs during events or special projects.
• Organized daily cleaning schedules for custodial team.

• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• served food at designated elementary school before packing up and cleaning site to run the pick up route of hot and cold boxes at elementary schools.
• Converse with principal, room monitors and students while setting up, serving and clean up.

• Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
• Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
• Responded to customer feedback in professional and constructive way.
• Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
• Increased company profit 90% through upselling parts and needed add ones for proper part installations.