Randall Ott
Ardrossan,AB
Summary
I am a hardworking, safety-focused, experienced prospective employee. I have excelled in every company I have worked for. I am looking for an opportunity to learn and advance in a positive environment. I have a strong mechanical background and a great ability to reverse engineer anything mechanical or electrical. I believe in preventive maintenance as both cost and time saver. I look forward to meeting to discuss all opportunities and positions that you think I can help fill.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Fuel and Lube Driver
AFD PETROLEUM
10.2022 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Preventative maintenance, grease points, fluid top ups and tire wear.
Western Canadian Operations Manager
Hiway Fuel Services Ltd.
09.2015 - 10.2022
- Travel between Edmonton, Calgary and Winnipeg, insuring proper inspection of equipment and proper safety protocols are being strictly followed.
- Maintain personal contact and relationships with all customers and vendors.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Establish a preventative maintenance program, saving down time and overall costs for repairs.
- Perform weekly inspections of trucks and equipment.
- Train drivers and technicians, grease points and proper maintenance of equipment.
Sales
Precision Scales
03.2008 - 09.2015
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Senior Service Technician
Precision Scales
02.2006 - 03.2008
- Improved equipment efficiency by performing regular maintenance tasks and timely repairs.
- Reduced downtime of service calls by quickly diagnosing and resolving technical issues.
- Enhanced customer satisfaction with thorough inspections and quality repair work.
- Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
- Maintained Measurement Canada Certified status.
- Performed diagnostic of both mechanical and electronic components.
Master Service Technician
Pacific Industrial Scale
02.2004 - 02.2006
- Reached Master Technician within eight months.
- Traveled around Western Canada providing emergency service calls, diagnose, repair and suggest upgrades to save customers time and money.
- Enhanced customer satisfaction by efficiently diagnosing and repairing complex technical issues.
- Streamlined repair processes for faster turnaround times and increased workshop productivity.
- Improved team performance with ongoing training and mentorship of junior technicians.
- Maintained a clean, safe, and organized work environment to optimize workflow and minimize accidents.
Education
High School Diploma -
Canyon High School
New Braunfels, TxSkills
- Dispatching drivers
- Revenue generation
- Vehicle maintenance
- High knowledge of fuel and lubes
- Customer relationships
- Tracking, scheduling multiple certifications and inspections of equipment
- Vehicle inspection
- Safety management
- Problem-Solving
Accomplishments
- Achieved Western Operations Manager through effectively growing Edmonton's customer base and volume, while cutting overhead and equipment repair costs.
- Supervised and managed a team of 30 staff members.
- Personally trained all new staff on operation and preventative maintenance of several types of equipment, both company and customers. (excavators, loaders, skid steers, crushers, and conveyers.
- Experienced Class 3 with air brakes.
- Experienced with hydraulic pickers and winch cranes.
- Experienced with different types of lubes and fuels.
Languages
English
Native or Bilingual
Certification
- Measurement Canada Weights and Measures Training - Certified in 2007.
- Clean Class 3 with air brakes with 20 years experience.
- Active Shell badge in multiple cities since 2015.
Timeline
Fuel and Lube Driver
AFD PETROLEUM
10.2022 - Current
Western Canadian Operations Manager
Hiway Fuel Services Ltd.
09.2015 - 10.2022
Sales
Precision Scales
03.2008 - 09.2015
Senior Service Technician
Precision Scales
02.2006 - 03.2008
Master Service Technician
Pacific Industrial Scale
02.2004 - 02.2006
High School Diploma -
Canyon High School
- Measurement Canada Weights and Measures Training - Certified in 2007.
- Clean Class 3 with air brakes with 20 years experience.
- Active Shell badge in multiple cities since 2015.
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