RANDA HADDAD
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Branch Manager
CASH4YOU
09.2020 - Current
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
PERSONAL SECRETARY/Accounting Assistant
LIBYAN EMBASSY
08.2007 - 04.2019
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Streamlined office operations through effective organization and filing systems.
- Ensured timely communication with clients and associates by promptly addressing emails and phone calls.
- Maintained executive''s calendar, coordinating meetings and events for optimal time management.
- Managed travel arrangements, resulting in cost savings and well-organized itineraries.
- Handled confidential information with discretion, maintaining trust among high-profile clientele.
- Coordinated special projects, ensuring successful completion within given deadlines.
Education
COLLEGE DEGREE - Business Administration
WILLIS COLLEGE
Ottawa, ON06.2004
Skills
- Relationship Building
- Bank Security Expert
- Coaching and Mentoring
- Operational Reports
- Customer Service
- Human Resources Knowledge
- Interviewing and Hiring
- Sales Professional
- Loans
- Banking
- Reporting Familiarity
- Cash Handling Expertise
- Performance Reviews
Languages
English
Full Professional
Arabic
Full Professional
References
References available upon request.
Timeline
Branch Manager
CASH4YOU
09.2020 - Current
PERSONAL SECRETARY/Accounting Assistant
LIBYAN EMBASSY
08.2007 - 04.2019
COLLEGE DEGREE - Business Administration
WILLIS COLLEGE
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