Rand Mohammad
Mississauga,ON
Summary
My years in the Design and Build industry have given me insight into the trials and tribulations of team building, project management and creative innovation. Working at Mobilia as a design consultant grew my inter-personal skills with customers and taught me to work with speed and precision to accommodate all types of design requirements and deadlines. This experience lead me to tackle my position as a Director of Creative Design and Sales at Portfolio Home Trends with force. I am a
strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
7
7
years of professional experience
Work History
General Manager
Bath City
03.2022 - 03.2023
- Successfully executed budget implementations, conducted employee reviews, provided training, established schedules, and skillfully negotiated contracts.
- Fostered and maintained mutually beneficial relationships with customers and suppliers through account development initiatives.
- Optimized operational efficiency by effectively coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Strategically implemented operational strategies, resulting in the establishment of strong customer and employee loyalty.
- Formulated and delivered comprehensive business strategies, while also devising systems and procedures to enhance operational quality and team efficiency.
Director of Creative Design and Sales
Portfolio Home Trends
09.2020 - 03.2022
- Complete oversight and design of home renovations, upwards of $1 million in value.
- Closed deals of over $100,000 in value, every two to three months.
- Managed the design and manufacturing of custom furniture pieces such as: sofas, chairs, ottomans, head-boards, etc.
- Increased company supplier database by 13% within the first year of hiring.
- Elevated the firm from a sub-dealer position to a main industry wholesaler.
- Developed an integral structural process to manage the firm's logistics
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
Design Consultant and Sales Manager
Mobili Designer Gallery
06.2018 - 08.2020
- Prepared original and relevant options for clients suitable to individual requirements.
- Met with over 30 customers per week to discuss design vision and individual needs.
- Consistently stayed under client's budget for projects
- Prepared strategies and proposed concepts for client approval.
- Created over 50 visual concepts through the use of computer programs in 2019.
- Maintained interior design knowledge by attending various workshops, professional society gatherings, and meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Sales Representative
Images 2000
02.2017 - 06.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
Design and Sales Consultant
Prestige Decor
10.2015 - 01.2017
- Project management of all custom drapery installations
- In-home consultation of drapery design (window treatment), custom furniture, color combination, accessories, rugs, and lighting.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic.
Education
Bachelor of Arts - University Arts And Sciences - General Arts And Sciences
University Al Mustansiria
Baghdad, IraqSkills
- People Management
- Innovation and Creativity
- Inventory Management
- Relationship Management
- Hiring and Retention
- Organizational Development
- Budget Management
- Production Process Coordination
- Crisis Management
- Deadline Punctuality
Timeline
General Manager
Bath City
03.2022 - 03.2023
Director of Creative Design and Sales
Portfolio Home Trends
09.2020 - 03.2022
Design Consultant and Sales Manager
Mobili Designer Gallery
06.2018 - 08.2020
Sales Representative
Images 2000
02.2017 - 06.2018
Design and Sales Consultant
Prestige Decor
10.2015 - 01.2017
Bachelor of Arts - University Arts And Sciences - General Arts And Sciences
University Al Mustansiria
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