Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background the field. Offering several years of experience in data collection, analysis and documentation. .
Overview
6
6
years of professional experience
Work History
Logistics Manager
Brick LTD
Brampton, ON
01.2024 - Current
Provided guidance on best practices for warehousing operations based on industry standards.
Coordinated with suppliers to ensure timely deliveries of goods.
Conducted training sessions for new employees on safety procedures within the warehouse.
Created reports to track shipment progress, delivery times, and costs associated with transport.
Drafted policies regarding storage, distribution, and transportation of products.
Oversaw warehouse staff to ensure proper handling and storage of materials and products.
Identified and resolved shipping and packaging errors.
Logged, processed, and followed up on merchandise authorization shipments in databases.
Drafted shipment reports to inform management and clients.
Created and enforced policies and procedures for entire logistics team.
Coordinated with freight forwarders to expedite international shipments.
Dispatch Coordinator
Brick LTD
Brampton, ON
01.2021 - 11.2023
Negotiated contracts with carriers for transportation services at competitive rates.
Analyzed fleet utilization data from past months to identify areas for improvement.
Organized emergency shipments when needed according to company policies.
Verified that all necessary documents are present before releasing the shipment.
Coordinated and monitored daily delivery routes to ensure timely completion.
Prepared shipping documents such as bills of lading, invoices, packing slips.
Provided guidance to drivers on road conditions, speed limits, traffic patterns.
Tracked real-time location of vehicles using GPS technology.
Monitored driver performance in terms of timeliness and safety regulations compliance.
Kept customers informed of service trucks' whereabouts and expected time of service.
Created trouble tickets to dispatch to required technicians.
Monitored phone queue, supported emails and retrieved inbound support faxes.
Process Assistant
Amazon
Brampton
04.2019 - 12.2021
Prepared reports summarizing process performance, progress, and recommendations for optimization.
Assisted in developing strategies for streamlining operations through automation initiatives.
Identified potential risks associated with proposed changes or implementations of processes.
Provided support to team members in resolving process-related issues.
Identified areas for improvement within existing processes.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Handled incoming calls and directed callers to appropriate department or employee.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Education
Certificate - Dispatch
Rai Dispatch
Brampton
05-2022
Diploma - Advertising And Marketing
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
04-2019
Skills
Warehouse management
Inventory control
Shipping logistics
Contract negotiation
Fleet optimization
Employee training
Customer service
Team leadership
Problem solving
Effective communication
Time management
Supplies inventory
Mentoring and training
Shipment scheduling
Logistics management
Route optimization
Carrier negotiations
Freight coordination
Warehouse operations
Warehouse safety
Fleet dispatch
Shipping and receiving operations
Transportation activity management
Global logistics coordination
Languages
English
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Logistics Manager
Brick LTD
01.2024 - Current
Dispatch Coordinator
Brick LTD
01.2021 - 11.2023
Process Assistant
Amazon
04.2019 - 12.2021
Certificate - Dispatch
Rai Dispatch
Diploma - Advertising And Marketing
Sheridan College Institute of Technology And Advanced Learning