Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ranbir Kaur

Brampton,ON

Summary

Dynamic Dispatcher with proven expertise at Speedy Transport, excelling in customer service and conflict resolution. Skilled in dispatch software and data entry, I effectively managed high-stress situations, ensuring timely deliveries and fostering strong relationships. My proactive approach and active listening skills contributed to improved operational efficiency and customer satisfaction.

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Diligent [Desired Position] with solid background in accounting principles and practices. Successfully managed financial records and performed audits, ensuring compliance and accuracy. Demonstrated analytical thinking and attention to detail in financial reporting and tax preparation.

Overview

5
5
years of professional experience

Work History

Dispatcher

Speedy Transport
04.2024 - Current
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Dispatcher

Fastlane Logistics
10.2023 - 03.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Team Member

Tim Hortons
01.2022 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Accountant

Ashwani Sharma
10.2020 - 08.2021
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.

Education

2 Years Of Graduate Certificate - Business Management

Pures College Of Arts And Technology
Scarborough ON
04-2023

Bachelors Of Commerce - Accounting And Finance

Tara Devi Harakchand Kankaria Jain College
Kolhata, West Bengal, India
08-2018

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Dispatch software
  • Time management
  • Dispatching procedures
  • Customer relationship management
  • Communication equipment operation

Languages

Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional

Timeline

Dispatcher

Speedy Transport
04.2024 - Current

Dispatcher

Fastlane Logistics
10.2023 - 03.2024

Team Member

Tim Hortons
01.2022 - 03.2024

Accountant

Ashwani Sharma
10.2020 - 08.2021

2 Years Of Graduate Certificate - Business Management

Pures College Of Arts And Technology

Bachelors Of Commerce - Accounting And Finance

Tara Devi Harakchand Kankaria Jain College
Ranbir Kaur