Rana Munad
Livermore
Summary
Enterprise Solutions Consultant with extensive experience in Healthcare and Information Technology. Led app modernization initiatives, successfully migrating applications from IBM Private Cloud to Azure, enhancing operational efficiency. Proven ability to collaborate with diverse teams and stakeholders to achieve project goals and drive business success. Strong background in technical architecture, solution development, and customer-focused service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Brand Technical Specialist
IBM Inc
San Francisco
12.2024 - Current
- Working in the IBM Data and AI Brand Sales group, Serve as a technical subject matter expert and trusted advisor on IBM’s Data and AI portfolio, driving client engagements and technical discussions across industries.
- Collaborate closely with sales teams to develop tailored technical strategies and solution architectures that address complex client challenges and business needs.
- Conduct product demonstrations, proof of concepts (POCs), and workshops showcasing IBM Data & AI capabilities including AI, machine learning, data management, analytics, and automation.
- Engage with C-level executives, technical stakeholders, and partners to influence adoption of IBM Data & AI solutions, articulating clear business value and ROI.
- Provide in-depth technical guidance on IBM Cloud Pak for Data, Watson AI services, and data modernization frameworks to accelerate digital transformation initiatives.
- Support proposal development and RFP responses by crafting detailed technical content aligned with client requirements.
- Collaborate with IBM engineering and product teams to provide customer feedback and influence product roadmap and enhancements.
- Drive thought leadership by delivering technical presentations, webinars, and workshops at industry events, client sites, and internal forums.
- Mentor junior technical specialists and contribute to building a strong Data & AI technical community within IBM.
Senior Solutions Architect
IBM Inc
San Francisco
05.2022 - 12.2024
- Working in the IBM Client Engineering group, I design, develop, and implement innovative technology solutions for clients, focusing on co-creating, delivering technical eminence, and moving at speed, all while providing an enhanced client experience.
- Designing and implementing complex IT solutions for enterprise clients.
- Proven ability to work with clients to understand their business needs and develop technical solutions that meet those needs.
- Helping the Client Sale teams to articulate the value proposition to address Business Automation utilizing Robotic Process Automation and Digital Labour on variety of IBM Cloud Pak products.
- Responsibilities included: Work with client sales team to understand their business needs and develop technical solutions to meet those needs.
- Design and architect complex IT solutions, including cloud-based solutions, on-premises solutions, and hybrid solutions.
- Lead and mentor a team of Engineers, Designers and Business Technical Leaders.
- Stay up to date on the latest IT trends and technologies.
- Here are some examples of how IBM Client Engineering teams have helped clients: Helped a client reduce their IT costs by 20% by designing and implementing a cloud-based solution.
- Successfully migrated a client's on-premises data center to the cloud, resulting in a 10% improvement in performance.
- Developed a new security solution for a client that helped them meet their compliance requirements and reduce their risk of cyberattacks.
- Helped a client develop a new AI-powered application that improved their customer service by 25%.
- Helped a client transform their business model using cloud computing and data analytics.
Senior IT Consultant
Kaiser Permanente
Pleasanton
05.2012 - 04.2022
- Working with stakeholders planned and designed solution architecture for Digital Transformation of mobile app to address chronic and episodic conditions using AI/ML and tech stack consist of nodejs, express, cosmos, APIGee gateway, Event Hub Synapse DW, ADF, ADLS, Azure ML workspace, Openshift, jenkins running in Azure Public Cloud platform and integrated with corporate system of records (SORS's).
- Led modernization of a National Clinical application to migrate IBM BAW application to IBM private cloud (Bluemix) and then from Bluemix to IBM Public Cloud.
- Recognized by leadership for co-creating and leading end-to-end design and development efforts digitizing and transforming clinical workflows to manage Member (patient) flow in Medical Buildings, resulting in lower wait times by 30% and higher patient satisfaction.
- Solution included utilizing Epic HL7 integrations running on IBM Integration Bus, DataPower Gateway, Business Process Manager, Operational Decision Manager, IBM Cloud technologies.
- Led product redesign and migration efforts from monolith application to micro services cloud native architecture running on BM Private Cloud resulting in agile development and scalable product.
- Developed product implementation and long term support processes for lifecycle management and successfully rolled out to 80 plus medical office buildings in six geographical regions.
- Implemented scrum and agile practices and Devops for development of cloud native applications in IBM and Azure Cloud which resulted is faster feature development and quality scalable applications.
- Design and implemented middleware integration for healthcare domain utilizing IBM DataPower Gateway for SOA architecture and IBM Integration Bus for pub/sub and queuing between Digital Health Record System (EPIC) and Systems of Records like Financial, Lab Ordering and Member Health Plan systems etc. to increase efficiency and reliability.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Worked with developers and engineers to realize technological solutions.
- Authored development guidelines to expedite application design efforts through ready-made frameworks.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Reviewed business success drivers, applying strategic prioritization to future architectural updates.
- Developed application architecture strategy to specifically align with employer business goals.
- Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
- Participated in weekly meetings with client to discuss project direction and milestone achievement.
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
IT Senior Consultant
Oracle
Pleasanton
11.2001 - 05.2012
- Contributed to Oracle support system known as Metalink overhaul form Oracle DB based system to full stack web application running with middleware Application server and SOA and BPMN middleware which allowed Oracle customers to have rich experience.
- Improved performance of application servers by replacing Oracle Application with BEA Application servers.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity 30%.
Education
Bachelor of Science - Computer And Information Sciences
Evaluated Equivalency Washington Evaluation Servc
San Francisco, CA03.2002
Skills
- Design integration
- Process improvement
- Technical architecture
- Solution prototyping
- Mentoring and training
- Change management
- Project Management
- Development documentation
- Service-oriented architecture
- Architectural enhancements
- Effective communication
- Project requirements analysis
- Business requirements analysis
- Process analysis
- Customer implementation strategies
- Business solutions development
- Oracle database management
- PostgreSQL database management
- Cosmos DB expertise
Certification
- Scrum Alliance Certified Scrum Master
- Scrum Alliance Certified Product Owner
- Microsoft Certified Systems Engineer
- IBM Certified System Administrator
Personal Information
Work Permit: Not Required US Citizen
Timeline
Senior Brand Technical Specialist
IBM Inc
12.2024 - Current
Senior Solutions Architect
IBM Inc
05.2022 - 12.2024
Senior IT Consultant
Kaiser Permanente
05.2012 - 04.2022
IT Senior Consultant
Oracle
11.2001 - 05.2012
Bachelor of Science - Computer And Information Sciences
Evaluated Equivalency Washington Evaluation Servc