Rana Loo

Promoted twice within two years and achieved second place in a national sales performance contest among 64 Business Development Managers

• Recruitment & Talent Development: Recruited, coached, and mentored a high-performing sales team, exceeding sales targets, and maintaining strong employee engagement. Conducted interviews, reference checks, and prepared onboarding documentation to ensure smooth candidate transitions.
• Management Skills: Coached and supported a team to meet an annual budget of $40 million in new business, while working collaboratively in team strategy meetings to plan initiatives.
• Indigenous Community Sales Focus: Partnered with Indigenous communities to understand travel requirements and built customizable travel programs to add efficiencies and value to their organization.

Exceeded sales targets by 130%, leading to rapid promotions from Sales Manager to Director of Business Development.

• HR & Recruitment Leadership: Recruited, interviewed, and checked references for a team of 14. Oversaw onboarding, training, and development.
• Coaching & Training: Effectively led and coached the sales team to record benchmarks. Trained new employees on company software, travel consultant program, and sales techniques.
• Forecasting and Budgets: Responsible for forecasting sales, budgets, goals, and implementing sales strategies to increase revenue.
• Promotions and Events: Strategized and implemented promotions and events to increase sales.

Represented Brave New World Travel to acquire new business and referrals, while leading recruitment, interviewing, and onboarding for chapter members across multiple locations.

• Recruitment & Chapter Management: In charge of recruiting, interviewing, and reference checks. Handled disciplinary action for members.
• Tracking and Reporting: Monitored the chapter's performance by tracking weekly participation statistics and preparing a monthly summary on business generated.

Managed territories in Downtown and East Vancouver, surpassing sales targets by 20% and earning multiple awards for performance.

• Customer Service Excellence: Developed and presented proposals, responded promptly to customer requests, and followed up with clients to ensure complete satisfaction, showcasing a commitment to service and retention.