Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Rana Ariza-Verreault

Rana Ariza-Verreault

Scarborough,ON

Summary

Dynamic General Manager with a proven track record at Hudson's Bay, excelling in operations management and team leadership. Enhanced profitability through strategic budget control and staff development. Cultivated strong client relationships while implementing innovative solutions that improved efficiency and customer satisfaction. Expertise in P&L management and conflict resolution drives organizational success.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Hudson's Bay
02.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Marketing Visual and Operational Manager

Hudson Bay Eglinton (Outlet)
05.2024 - 02.2025
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Proactively set store seasonally and reflow to stores within budgets and timelines
  • Health and Safety member trained on Whimis
  • Security and asset protection awareness within the stores enhanced with consumer climate
  • Make visually appealing looks for customers with products given

Marketing Visual Operational Manager

Hudson Bay Pickering
06.2020 - 05.2025
  • Improved team productivity through effective communication, training, and performance evaluations.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
  • Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
  • Conducted regular risk assessments to proactively identify potential issues affecting operations or financial stability.
  • Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Education

Bachelor of Arts - Social Sciences

University of Toronto

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Customer relationship management
  • Inventory control
  • Employee scheduling
  • Administrative skills
  • P&L management
  • Facility management
  • Recruitment
  • Team training and development
  • Labor cost controls

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • First Aid Certificate

Timeline

General Manager - Hudson's Bay
02.2025 - Current
Marketing Visual and Operational Manager - Hudson Bay Eglinton (Outlet)
05.2024 - 02.2025
Marketing Visual Operational Manager - Hudson Bay Pickering
06.2020 - 05.2025
University of Toronto - Bachelor of Arts, Social Sciences

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Rana Ariza-Verreault