Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramzy Arifi

Anaheim

Summary

Dynamic sales professional with a proven track record at Sierra Forest Products, adept in client needs assessment and leveraging product knowledge to drive sales. Skilled in building relationships and strategic prospecting, achieving significant territory sales growth. Excels in collaborative environments, demonstrating exceptional communication and sales goal achievement.

Accomplished Outside Sales Representative with solid sales history and in-depth Lumber & Plywood experience. Offers up-to-date knowledge of emerging Lumber & Plywood developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.

Overview

12
12
years of professional experience

Work History

Outside Sales Representative

Sierra Forest Products
10.2022 - 10.2024
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Utilized customer feedback to identify new product opportunities and market trends.
  • Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.

Inside Sales Representative

Weber Plywood
07.2021 - 10.2022
  • Set up new accounts, established customer credit and set up payment methods.
  • Answered customers' questions regarding products, prices, and availability.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Customer Service Associate

Lowes
12.2014 - 08.2021
  • Exceeded team goals and collaborate with staff members to implement customer service initiatives.
  • Resolve customer complaints while prioritizing customer satisfaction and loyalty.
  • Answer customer questions about products and services, helped locate merchandise and promoted key items.
  • Respond to customer needs through competent customer service and prompt problem-solving.
  • Assist call-in customers with questions and orders.
  • Provide primary customer support to internal and external customers in fast-paced environment.
  • Assist customers by answering questions and fulfilling requests.
  • Help customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Provide accurate information about promotions, customer programs and products, helping drive high customer retention.


Sales Associate

Active Ride Shop
01.2013 - 09.2014
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.

Education

High School Diploma -

Woodbridge Highschool
Irvine, CA
06.2014

High School Diploma -

Irvine Valley College
Irvine, CA

Skills

  • Sales
  • Invoicing
  • Shipping and Receiving
  • Client Needs Assessment
  • Sales Goals
  • Store Merchandising
  • Point of Sale Systems
  • Product Knowledge
  • Prospecting Clients

Timeline

Outside Sales Representative

Sierra Forest Products
10.2022 - 10.2024

Inside Sales Representative

Weber Plywood
07.2021 - 10.2022

Customer Service Associate

Lowes
12.2014 - 08.2021

Sales Associate

Active Ride Shop
01.2013 - 09.2014

High School Diploma -

Woodbridge Highschool

High School Diploma -

Irvine Valley College
Ramzy Arifi