Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mona Elhajj

Ottawa,Ontario

Summary

Over ten years of work experience in a microbiology laboratory. Outstanding communications skills: verbal, written and listening. Demonstrate effective time management skills and multi-tasking ability. Solid computer skills in MS Office, Excel, and PowerPoint. Able to work under constant pressure and high demand.

Overview

17
17
years of professional experience

Work History

Phlebotomist/Medical Lab Technician

Gamma -Dynacare
09.2015 - Current
  • Collected fluid or tissue samples by using appropriate collection procedures, including HIV antibody testing collection procedures
  • Handled insurance verification tasks using Excel and Diceus to validate patient insurance information
  • Resolved unusual test orders by contacting physicians, nursing stations or referenceEducation laboratories
  • Logged patient information and recorded results into system
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Performed bedside tests like bleeding time tests and entered results into patient charts
  • Tracked collected specimens by initialing, dating and noting times of collection.

Science Lab Coordinator

Al Ittihad Private School
09.2008 - 09.2012
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Demonstrated willingness to accept feedback and make corrections based on advice from peers, parents and principal
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.

High School Biology Teacher

Al Ittihad Private School
09.2007 - 09.2008
  • Organized laboratory activities for optimum learning, including preparing lectures, discussions and student experiments
  • Established positive and encouraging relationship with students and helped to foster appreciation for biology and science
  • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.

Multidisciplinary Special Language Teacher

Private Independent work
02.2016 - 03.2020
  • Structured activities for interactive learning, including word analysis, reading understanding and fluency skills
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
  • Supported student learning objectives through personalized and small group assistance.
  • Improved students'' oral and written communication skills through interactive language exercises and group projects.
  • Adapted instructional methods based on individual student needs and preferences, ensuring optimal learning outcomes for diverse learners.

Education

Bachelor of Science: Major Biochemistry -

Concordia University
Montreal, QC
06.2024

MLA / T Medical Laboratory Assistant/Technician: Phlebotomy -

Algonquin Careers Academy
Ottawa, ON

Associate of Science: Health Sciences -

Dawson College
Montreal, QC

Skills

  • Documentation and reporting
  • MEDITECH software
  • MS Office
  • Hematology
  • Quality control monitoring
  • Database Management
  • Lab test analysis
  • Laboratory procedures
  • Specimen handling
  • Serology procedures
  • Antibody screening
  • Lab equipment maintenance

Languages

English
Arabic
French

Timeline

Multidisciplinary Special Language Teacher

Private Independent work
02.2016 - 03.2020

Phlebotomist/Medical Lab Technician

Gamma -Dynacare
09.2015 - Current

Science Lab Coordinator

Al Ittihad Private School
09.2008 - 09.2012

High School Biology Teacher

Al Ittihad Private School
09.2007 - 09.2008

Bachelor of Science: Major Biochemistry -

Concordia University

MLA / T Medical Laboratory Assistant/Technician: Phlebotomy -

Algonquin Careers Academy

Associate of Science: Health Sciences -

Dawson College
Mona Elhajj