Ramzi Essa
Summary
Dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a retail environment. A reliable employee seeking this position. Offering excellent communication and good judgment. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for a good work ethic.
Overview
10
10
years of professional experience
Work History
Grocery Clerk
Food Basics
06.2020 - Current
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Clerk
Shoppers Drug Mart
09.2019 - 05.2020
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Warehouse Worker Volunteer
43 Division
09.2018 - 01.2019
- Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
- Improved overall office efficiency by consistently updating and maintaining a comprehensive filing system, ensuring quick access to essential information.
- Examined, categorized, and sorted incoming documents.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Packager
Mamajouns Armenian Pizzeria
01.2014 - 09.2018
- Followed packing processes to increase speed and accuracy.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Proved successful working within tight deadlines and a fast-paced environment.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Assembled packages according to meet specific customer requirements.
- Achieved faster order fulfillment with improved workflow management and team coordination.
Elementary School Volunteer
St. Gerald Catholic School
01.2016 - 03.2016
- Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
- Aided classroom management by providing one-on-one support for students requiring additional assistance.
- Supervised recess periods, ensuring safety rules were followed while promoting healthy physical activity.
- Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
- Supported teachers in developing strategies to improve overall academic performance of students.
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Helped students with homework and gave additional tips on studying techniques.
- Supported teachers in classroom instruction and activities by grading papers and creating presentations.
Education
Human Resource Counselor
IAP Career College
Online01.2024
High School Diploma -
Sir John A. Macdonald Collegiate Institute
Toronto, ON05.2020
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Flexible Schedule
Languages
English
Arabic
References
(References accessed Upon Request)
Saad Quishi
Umar
Timeline
Grocery Clerk
Food Basics
06.2020 - Current
Clerk
Shoppers Drug Mart
09.2019 - 05.2020
Warehouse Worker Volunteer
43 Division
09.2018 - 01.2019
Elementary School Volunteer
St. Gerald Catholic School
01.2016 - 03.2016
Packager
Mamajouns Armenian Pizzeria
01.2014 - 09.2018
Human Resource Counselor
IAP Career College
High School Diploma -
Sir John A. Macdonald Collegiate Institute