Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ramzi Essa

Summary

Dependable individual with exceptional people skills. A real team player committed to high levels of job performance. Positively interacts with customers and employees alike in a retail environment. A reliable employee seeking this position. Offering excellent communication and good judgment. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for a good work ethic.

Overview

10
10
years of professional experience

Work History

Grocery Clerk

Food Basics
06.2020 - Current


  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Clerk

Shoppers Drug Mart
09.2019 - 05.2020
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.

Warehouse Worker Volunteer

43 Division
09.2018 - 01.2019
  • Reduced misplaced documents by maintaining a clean and organized filing area, ensuring proper storage of important files.
  • Improved overall office efficiency by consistently updating and maintaining a comprehensive filing system, ensuring quick access to essential information.
  • Examined, categorized, and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.

Packager

Mamajouns Armenian Pizzeria
01.2014 - 09.2018
  • Followed packing processes to increase speed and accuracy.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
  • Assembled packages according to meet specific customer requirements.
  • Achieved faster order fulfillment with improved workflow management and team coordination.

Elementary School Volunteer

St. Gerald Catholic School
01.2016 - 03.2016
  • Collaborated with other volunteers to create and maintain a safe and welcoming environment for students.
  • Aided classroom management by providing one-on-one support for students requiring additional assistance.
  • Supervised recess periods, ensuring safety rules were followed while promoting healthy physical activity.
  • Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
  • Supported teachers in developing strategies to improve overall academic performance of students.
  • Participated in group activities with students to build teamwork and foster healthy relationships.
  • Helped students with homework and gave additional tips on studying techniques.
  • Supported teachers in classroom instruction and activities by grading papers and creating presentations.

Education

Human Resource Counselor

IAP Career College
Online
01.2024

High School Diploma -

Sir John A. Macdonald Collegiate Institute
Toronto, ON
05.2020

Skills

  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible Schedule

Languages

English
Arabic

References

(References accessed Upon Request)


Saad Quishi 


Umar 

Timeline

Grocery Clerk

Food Basics
06.2020 - Current

Clerk

Shoppers Drug Mart
09.2019 - 05.2020

Warehouse Worker Volunteer

43 Division
09.2018 - 01.2019

Elementary School Volunteer

St. Gerald Catholic School
01.2016 - 03.2016

Packager

Mamajouns Armenian Pizzeria
01.2014 - 09.2018

Human Resource Counselor

IAP Career College

High School Diploma -

Sir John A. Macdonald Collegiate Institute

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Ramzi Essa