Motivated individual with experience in customer service and sales. Skilled in building relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner/Operator
Pita Pit
06.2005 - 04.2011
Managed day-to-day business operations.
Assessed income and expenses and adapted plans to improve profit levels.
Prepared annual budgets with controls to prevent overages.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Trained and motivated employees to perform daily business functions and increase sales.
Developed business plan, processes and procedures to provide superior product and service to customers.
Concrete Pump Operator (6376)
Amherst Concrete Pumping Ltd.
12.2016 - Current
Operate equipment to pump concrete and produce concrete materials.
Evaluate site conditions and work with contractors to set up truck properly.
Clean concrete pumps at end of each project to keep in good working condition and to avoid breakdowns.
Perform pre-trip and post-trip inspections of concrete pumps according to regulations and checked brakes and fluid levels.
Utilize AZ license haul, deliver and set up mobile cranes
Set up and repair high-rise concrete pump systems.
Monitor gauges and flowmeters and inspect equipment to verify tank levels, temperatures and pressures remain at specified levels, reporting abnormalities as necessary.
Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
Owner/Operator
Prestige Towing & Recovery
06.2015 - 07.2017
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Answered roadside assistance calls for tows and other vehicle support.
Secured vehicle to tow truck and checked all attachments for safe operation.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
Delivered exceptional tow truck service across region and liaised with local authorities.
Derrickhand
Nabors Drilling International
06.2011 - 06.2015
Maintained and monitored mud pits and mud pumps during operations to detect unexplained pit level increases and decreases.
Verified and recorded drilling fluid properties at regular intervals to report deviations.
Weighed clay and mixed with water and chemicals to make drilling mud.
Used iron roughnecks, tongs and slips to properly handle and connect sections of drill pipe.
Performed preventive maintenance and basic repairs on workover rigs by checking fluids, hydraulic and transmission levels.
Assisted with derrick assembly and disassembly.
Education
Bachelor of Arts - Criminal Justice
Ryerson University
Toronto, ON
05.2008
Bachelor of Arts - Police Foundations
Centennial College
Scarborough
05.2004
Skills
Sales Leadership
Sales Oversight
Leadership and People Development
Hiring and Staffing
Effective Communicator and Public Speaker
Customer Relations
Supplier Relations
Effectively Work Independently and as Part of a Team
Certification
Backhoe, Excavator, Bulldozer & Rock Truck- Transport Training Centres of Canada Inc. - May 5th, 2016
Supervisory Safety Training - Nabors - July 19th, 2011
Working at Heights - Operating Engineers Training Institute of Ontario - April 2023