RAMYA PADAYATTIL RAPPAI
Scarborough,Canada
Summary
A diligent and committed professional with a Bachelor’s degree in Psychology, specializing in Addictions and Mental health, seeking a rewarding social work position to utilize my collaborative skills and experience in improving the lives of individuals struggling with addiction, mental illness and their families. Committed to empowering marginalized populations and promoting inclusivity, I aim to make a positive impact in counselling service centres, clinics or family and child welfare centres. With a strong ability to work effectively within a team, I am accountable for my duties, excel in performance and relationship management, and strive to achieve organizational goals. Eager to contribute my expertise in a supportive and impactful environment while upholding the values of respect, diversity and holistic care.
Overview
5
5
years of professional experience
Work History
Guest Service Staff
Hilton Toronto/Markham Suites Conference Centre & Spa
03.2023 - Current
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction
- Created welcoming and comfortable environment for guests
- Managed check-in and check-out procedures for guests
- Responded to guest inquiries to maximize guest satisfaction
Addiction and Mental Health Intern
Mental Health Department, Fanshawe College
01.2023 - 04.2023
- Took initiative to personally visit agencies, gaining deep insights into services for sick children, mental health support, and food banks
- Demonstrated dedication to community well-being and displayed a commitment to making a positive impact by going beyond expectations
- Identified growth opportunities through reflective learning, contributing to personal and professional development
- Enhanced skills in communication, crisis management, and navigating complexities of mental health and addiction services.
Caregiver
Spring Valley Retirement Home
07.2022 - 08.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Volunteer
Shanthibhavan Palliative Hospital
06.2022 - 07.2022
- Communicated with staff members to stay informed about volunteer opportunities and events
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Used strong interpersonal communication skills to convey information to others
- Approached issues proactively to best meet current and future community needs
Psychology Trainee
Santhwana Institute of Counselling and Psychotherapy
12.2021 - 05.2022
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Gained exposure in dealing with marital problems, teenage problems, family problems and learning disabilities
- Remained energetic and demonstrated passion for helping clients by applying active listening
- Cultivated and maintained relationships in culturally-diverse communities.
Psychology Intern
Mental Health Centre
06.2021 - 11.2021
- Participated in individual and group therapy sessions, gaining insights into evidence-based interventions like CBT
- Collaborated with multidisciplinary team, attending case conferences and contributing to team planning
- Engaged in self-reflection and supervision, fostering personal growth and self-awareness
- Navigated ethical challenges, maintaining confidentiality and adhering professional guidelines
- Observed and assisted in psychometric assessments and diagnostic interviews.
Intern
Government Mental Health Centre
03.2021 - 05.2021
- Shadowed psychiatric ward rounds, witnessing the integration of medical and psychological approaches in patient care
- Assisted inpatient assessments, including clinical interviews and mental status examinations
- Participated in group therapy sessions, observing the dynamics of peer support and collective healing
- Developed skills in self-reflection and supervision, managing emotional demands and biases.
Intern
Life Plus Psychology Clinic
04.2020 - 05.2020
- Assisted in psychotherapy sessions, implementing evidence-based interventions and techniques
- Participated in skill development workshops, supporting client’s in acquiring adaptive behaviours
- Collaborated with psychologists in behaviour modification programs, helping clients achieve positive behaviour change
- Conducted assessments to evaluate clients progress and tailor treatment plans accordingly.
Intern
Trees of Lives- Mental Health Counselling
03.2019 - 05.2019
- Conducted assessments to evaluate client’s mental health needs and progress
- Collaborated with psychologists in developing individualized treatment plans
- Engaged in professional development activities, staying updated with latest research and practices in anger and stress management
- Facilitated anger and stress management workshops, delivering psychoeducation and teaching coping skills.
Education
Post Graduate Diploma in Addictions and Mental Health -
Fanshawe College
Toronto, Ontario,Canada04.2023
Bachelor of Science in Psychology -
Christ College (Autonomous)
Irinjalakuda, Kerala,India04.2021
Skills
- Empathetic
- Addiction and Mental health
- Decision Making and Critical thinking
- Case Assessment
- Problem Solving
- Compassionate
- CPR & First Aid
- Social Work
- Motivational Interviewing
- Mental Health and Psychosocial support
- Written and oral communication skills
- Leadership
- Counseling Skills
- Fast Adaptability
- Organizational skills
- Time management
- Active Listening
- Microsoft Word
- Cultural Sensitivity
- Volunteered
References
References available upon request
Timeline
Guest Service Staff
Hilton Toronto/Markham Suites Conference Centre & Spa
03.2023 - Current
Addiction and Mental Health Intern
Mental Health Department, Fanshawe College
01.2023 - 04.2023
Caregiver
Spring Valley Retirement Home
07.2022 - 08.2022
Volunteer
Shanthibhavan Palliative Hospital
06.2022 - 07.2022
Psychology Trainee
Santhwana Institute of Counselling and Psychotherapy
12.2021 - 05.2022
Psychology Intern
Mental Health Centre
06.2021 - 11.2021
Intern
Government Mental Health Centre
03.2021 - 05.2021
Intern
Life Plus Psychology Clinic
04.2020 - 05.2020
Intern
Trees of Lives- Mental Health Counselling
03.2019 - 05.2019
Post Graduate Diploma in Addictions and Mental Health -
Fanshawe College
Bachelor of Science in Psychology -
Christ College (Autonomous)
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