Ramy Saber, Ph.D.
Murrieta
Summary
Results-driven Business Professor and Project Management Expert with a strong background in research and presentations. Thrives in fast-paced environments, employing diverse instructional strategies to enhance student learning and promote academic growth. Committed to advancing student success through innovative teaching techniques and clear communication.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Associate Professor of Project Management
DeVry University
San Diego, CA
11.2024 - Current
- Delivered course lectures using modern technology to enhance student comprehension.
- Integrated technology into regular classroom use for student engagement and learning.
- Administered and graded tests and assignments to enhance evaluation of student performance and progress monitoring.
- Tutored students requiring additional assistance in mastering concepts.
- Promoted student participation through positive reinforcement and engagement techniques.
- Provided expertise to support departmental expansions and course modifications.
Adjunct Professor of Business
Westcliff University
Irvine, CA
11.2024 - Current
- Utilized tailored instructional strategies to address diverse learning needs and improve student comprehension.
- Facilitated class discussions and collaborative group activities, enhancing active learning and student engagement.
- Provided timely, constructive feedback on assignments, supporting student success and academic growth.
- Evaluated student performance through examinations and assignments, delivering prompt feedback.
- Conducted weekly office hours, addressing questions and assisting with course content.
- Acted as a committee member for doctoral students, supporting academic progress.
President & CEO
XPERTEEZ Custom Wear
Carlsbad, USA
09.2014 - Current
- Supervised sales and customer service teams, building strong client relationships that enhanced customer loyalty.
- Directed new projects to enhance service offerings and customer satisfaction.
- Managed daily operations, streamlining order processing, purchasing, and inventory control for improved workflow.
- Oversaw custom apparel design, printing, and embroidery operations, ensuring consistent delivery of top-quality products.
Head Of Project Management & Operations / Country Manager
M-BIZ Global
Selangor, Malaysia
04.2013 - 08.2014
- Took charge of the whole operation (including HR, and Finance) of the Malaysia office and reported to the Head of Corporate Services.
- Ensured the Malaysia office achieved the goals set for the country.
- Contributed to achieving overall objectives of M-BIZ Global and advancing strategic development of Malaysia office.
- Managed budget oversight to ensure financial accuracy.
- Formulated service operation solutions and supported key initiatives/projects to enhance operational efficiency.
- Communicated with internal and external stakeholders to ensure alignment on project goals and expectations.
- Delivered the final output on time and on budget to achieve the set targets and ensured the delivered outcome was of the highest quality.
- Provided day-to-day management and supervision of the employees based in the region.
Head Of Service Operations
M-BIZ Global
02.2011 - 03.2013
- Managed Support Services, enhancing effectiveness and efficiency through targeted improvements across functions and fostering coordination between support and business teams.
- Managed the Customer Service & Database departments and resolved all service operations issues.
- Led the formulation of service operations solutions; supported key initiatives/projects.
- Led and trained teams of Customer Service Officers, a Customer Service Supervisor, Data Administrators, and a Data Team Lead.
- Determined service policies and analyzed reports to determine service quality and achieve customer satisfaction.
- Improved the operational systems, processes and policies in support of the organizations' mission - specifically, supported better management, reporting, information flow, and business process.
- Compiled and delivered monthly performance reports to top management, showcasing key operational metrics and insights for strategic decision-making.
- Provided thought leadership and developed creative solutions to address current and future business needs.
Customer Service & Operations Manager
M-BIZ Global
Cairo, Egypt
09.2008 - 01.2011
- Planned and directed all activities of the Customer Service division.
- Developed and implemented systems and procedures that enhanced customer service efficiency.
- Trained staff and provided guidance to resolve issues effectively.
- Evaluated performance indicators, directed changes to rectify problems, and ensured quality products and services.
- Led meetings with key supervisors to align on new policies, review methods, and streamline procedures.
- Initiated major Data Management and Organization Management system changes.
- Analyzed transactions, corrected records, and adjusted errors.
- Oversaw office projects and operations and tracked spending and budget.
English as a Second Language (ESL) Instructor
EAC
Alexandria, Egypt
04.2005 - 08.2008
- Developed and delivered engaging classroom lectures and coursework to facilitate student learning.
- Identified students needing additional support and created individualized plans.
- Delivered constructive feedback to students based on performance and classroom participation.
- Prepared materials and activities.
- Assigned homework to reinforce lesson concepts. and interesting exercises.
- Determined exam and assignment grades.
- Researched new language teaching methods.
Education
PhD - Business Administration with Project Management Emphasis
University of the Cumberlands
Williamsburg, Kentucky, USA05-2024
Master of Business Administration - MBA -
Southern States University
San Diego, California, USA12-2017
Bachelor of Business Administration -
Alexandria University
Alexandria, Egypt12-2007
Skills
- Project management
- Curriculum development
- Course lecturing
- Online teaching
- Research methods
- Team leadership
Certification
- PMP, Project Management Institute
- ATP (Authorized Training Partner) Instructor - PMP
- APM-IC, Association for Project Management
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Associate Professor of Project Management
DeVry University
11.2024 - Current
Adjunct Professor of Business
Westcliff University
11.2024 - Current
President & CEO
XPERTEEZ Custom Wear
09.2014 - Current
Head Of Project Management & Operations / Country Manager
M-BIZ Global
04.2013 - 08.2014
Head Of Service Operations
M-BIZ Global
02.2011 - 03.2013
Customer Service & Operations Manager
M-BIZ Global
09.2008 - 01.2011
English as a Second Language (ESL) Instructor
EAC
04.2005 - 08.2008
Bachelor of Business Administration -
Alexandria University
Master of Business Administration - MBA -
Southern States University
PhD - Business Administration with Project Management Emphasis
University of the Cumberlands
Degree
PhD in Business Administration (Project Management Emphasis)