Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Ramy Elsayed

Technical Air conditioning
Edmonton,AB

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Motivated business professional bringing Number years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Owner and Partners

New Season Air
01.2009 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Trained and developed team members to build human capital.

A/C Technician in After Sales and Service Departm

Kanawat
04.2022 - 03.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained compliance with regulatory standards and safety requirements.
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Four Hundred Twenty-eight - Technical & Vocational High School Diploma

Technical Vocational High School
285F+P66, Al Khalifa 4412231-Cairo, Egypt

PASS - Technical & Vocational Education

SALESIAN INSTITUTE DON BOSCO
2 Abd El Kader Taha St. EL Sahel- Cairo,Egypt
03.2003

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Languages

English
Elementary

Certification

& SILESIAN INSTITUTE DON BOSCO- CERTIFICATE ATTENDED A COURSE-PASS , 2003 AIR CONDITIONING SYSTEM.

& SILESIAN INSTITUTE DON BOSCO-CERTIFICATE ATTENDED A COURSE-PASS , 2004-WASHING MACHINE MAINTENANCE .

& DAIKIN AIR CONDITIONING- 2010 , CERTIFICATE TRANING ATTENDANCE.

& CARRIER AIR CONDITIONING- 2024 , CERTIFICATE TRANING ATTENDANCE.

Additional Information

& EXPERIENCE CERTIFICATE- 2006-2024

& EXPERIENCE CERTIFICATE- 2022-2024

& ORIGINALL THE COMMERCIAL REGISTRY+ TRANSLATION.

Timeline

A/C Technician in After Sales and Service Departm

Kanawat
04.2022 - 03.2024

Owner and Partners

New Season Air
01.2009 - Current

Four Hundred Twenty-eight - Technical & Vocational High School Diploma

Technical Vocational High School

PASS - Technical & Vocational Education

SALESIAN INSTITUTE DON BOSCO

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Ramy Elsayed Technical Air conditioning