Ramsha Anwar
New Westminster
Overview
6
6
years of professional experience
Work History
Assistant Manager
RainCity Housing And Support Society
10.2022 - Current
- Supervised day-to-day operations to of the Lux program including hiring, dismissal, discipline and performance evaluation of the staff team.
- Offered hands-on assistance clients, assessing needs, and maintaining current knowledge of housing continuum.
- Created employee schedules and updated payroll timesheets
- Participated in resident selection, service planning and discharge planning.
- Monitored daily medication administration program
- Promoted the interests of clients and advocates with systems of care, external service partners, and community resources
- Supported re-integration into community for clients
Call-taker
Fraser Health Crisis Line
05.2019 - 01.2023
- Evaluated personalized resource referrals and appropriate police intervention
- Assessed suicide risk, child abuse, neglect, spousal violence and safety of callers
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse
Support Worker
RainCity Housing and Support Society
08.2020 - 10.2022
- Responded to emergency drug overdose within sites such as the Budzey, Triage Shelter, the Biltmore, the Lux and the LGBTQ2S+ Youth Program
- Designed and implemented service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture and recovery
- Built collaborative relationships with other direct service staff, family and external service providers, advocating for access and rights
- Improved daily functioning of 30+ clients by medication administration, providing crisis intervention, fostering health and recreational groups and general problem solving
- Administrative duties including front desk reception, office supply management and case management.
Research Assistant
Intergroup Relations and Social Justice Lab at SFU
10.2018 - 03.2020
- Organized team of 10 research assistants, created project outlines and processes for field surveys.
- Worked with principal investigators to coordinate qualitative research into community resilience.
- Catalogued, transcribed and analyzed qualitative data using NVivo (10 focus group recordings).
- Presented preliminary findings of this study at Research Lab Fair 2019 at Simon Fraser University.
- Facilitated 2 debrief groups comprised of students and teachers from community
- Recruited and screened over 800 participants for quantitative research and administered psychological tests and demographic surveys.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Vancouver, BC05-2020
Skills
- Medication Administration
- Crisis Intervention
- Case Management
- Narcan Training/Response
- Data Entry and Database administration
- Scheduling and Payroll (DayForce)
- Transcription and dictation
- Staff training and development
- Recruiting and interviewing
Timeline
Assistant Manager
RainCity Housing And Support Society
10.2022 - Current
Support Worker
RainCity Housing and Support Society
08.2020 - 10.2022
Call-taker
Fraser Health Crisis Line
05.2019 - 01.2023
Research Assistant
Intergroup Relations and Social Justice Lab at SFU
10.2018 - 03.2020
Bachelor of Arts - Psychology
Simon Fraser University
Similar Profiles
Umu BanguraUmu Bangura
Support Worker at RainCity Housing And Support SocietySupport Worker at RainCity Housing And Support Society
Melissa NielsenMelissa Nielsen
Software Developer / Business Systems Analyst at RainCity Housing and Support SocietySoftware Developer / Business Systems Analyst at RainCity Housing and Support Society
Renée BergeronRenée Bergeron
Senior Facilities Manager at Raincity Housing and Support SocietySenior Facilities Manager at Raincity Housing and Support Society
Syed Anees Ud DinSyed Anees Ud Din
Production Associate at Quantum Lifecycle PartnersProduction Associate at Quantum Lifecycle Partners
Connor AdamusConnor Adamus
Bouncer at Isabelle's Bar & LoungeBouncer at Isabelle's Bar & Lounge