Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ramoy Tomlinson

Orane
Markham,Ontario

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Diligent and hard-working candidate ready to contribute solid effort as team member.

Overview

7
7
years of professional experience

Work History

Detailing Technician

Esteemed Auto Detailing
06.2021 - Current
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Maintained clean, tidy and safe work environment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.

Sanitation Technician

Randstad, Caldic Canada Inc
Missisauga, Ontario
03.2022 - 08.2022
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Collected, sorted, and disposed of garbage and recycling from production work areas
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Completed in-depth cleaning of machinery to protect consumers from contamination and illness.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Sales Representative

Vehicle Finance Solutions
04.2020 - 11.2020
  • Strengthened communication skills through regular interactions with others.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Developed and maintained strong working relationships with professionals within assigned territory.

General Laborer

Maximum Will Staffing
Brampton, Ontario
08.2016 - 04.2020
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Education

Associate's Degree - Graphic Design

Academy of Learning Career College, Scarborough, ON
07.2024

Associate's Degree - Biochemistry

Frome Technical High School, Jamaica W.I
06.2017

High School Diploma -

Godfrey Stewart High School, Jamaica W.I
06.2009

Skills

  • Customer Retention
  • Microsoft Office Proficiency
  • Creating Spreadsheet
  • Creating Tables
  • Data Analysis
  • Critical Thinking
  • Persuasive Negotiations
  • Complex Problem-Solving
  • Active Learning
  • Attention to Detail

Languages

English
Native or Bilingual

Timeline

Sanitation Technician - Randstad, Caldic Canada Inc
03.2022 - 08.2022
Detailing Technician - Esteemed Auto Detailing
06.2021 - Current
Sales Representative - Vehicle Finance Solutions
04.2020 - 11.2020
General Laborer - Maximum Will Staffing
08.2016 - 04.2020
Academy of Learning Career College - Associate's Degree, Graphic Design
Frome Technical High School - Associate's Degree, Biochemistry
Godfrey Stewart High School - High School Diploma,
Ramoy TomlinsonOrane