RAMONU OLAYINKA RAMON

Sales Associate[Retail Store Name], [Location], [Dates]

• Provided exceptional customer service by greeting and assisting customers with product selection and inquiries
• Processed transactions accurately and efficiently using point-of-sale (POS) system
• Maintained cleanliness and organization of the sales floor and merchandise displays
• Assisted with inventory management tasks such as restocking shelves and conducting product counts
• Collaborated with team members to achieve sales targets and meet customer needs

• Addressed client complaints, offering excellent support tailored to customer needs
• Handled 50+ calls daily while keeping track of all communications, purchases, remarks, and complaints from clients
• Ensured customer satisfaction and provided high quality customer support
• Stayed up to date with new offerings and proactively make recommendations to customers as necessary
• Kept a constant attitude of positivity, empathy, and professionalism toward clients
• Provided information over the phone to calling customers
• Answered any inquiries about the products and promos
• Received customers, discussed their needs and helped them make the best decisions
• Trained news staff on Customer service and ensured smooth transitioning into the role
• Increased sales by 30% by improving our customer management method
• Ensured that all products are readily available