Ramona Zziwa
Winnipeg,Canada
Summary
Detail-oriented Skin Esthetician with a passion for skincare and beauty techniques. Experienced in providing facials, chemical peels, waxing, and makeup services. Eager to deliver exceptional services in an entry-level position, contributing expertise to the growth of a reputable spa or salon.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Ivey Lounge
Winnipeg, MB
01.2024 - 12.2024
- Mentored and trained new employees on company policies and procedures
- Defined and coordinated team goals and objectives to drive success
- Conducted monthly meetings to create business plans to drive successful monthly business
- Monitored team productivity and performance to support goals
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Accomplished multiple tasks within established timeframes.
Assistant Manager / Head Server
Bar Red Sea
Winnipeg, MB
03.2018 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Trained staff members on use of POS system.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Color Consultant /Seasonal Worker
Sephora
Winnipeg, MB
12.2016 - 03.2017
- Mentored and trained new employees on company policies and procedures
- Defined and coordinated team goals and objectives to drive success
- Conducted monthly meetings to create business plans to drive successful monthly business
- Monitored team productivity and performance to support goals
- Reduced workplace safety or health hazards by enforcing work practices and procedures.
- Accomplished multiple tasks within established timeframes.
Education
Diploma - Skin Esthetics
Wrapture Beauty Academy
Winnipeg, MB03-2024
Bachelor of Arts -
University of Manitoba
Winnipeg, MB01-2021
High School Diploma -
Glenlawn Collegiate
Winnipeg, MB06-2014
Skills
- Body treatments
- Eyelash extension application
- Eyebrow shaping and tinting
- Dermaplaning
- Microdermabrasion
- LED light therapy
- High-frequency machine
- Manual lymphatic drainage
- Aromatherapy
- Galvanic current treatments
- Body / facial massage
Personal Skills
- Customer Service
- Time Management
- Multitasking
- Positive Attitude
- Team Leadership
- Ability to Work Under Pressure
- Problem- Solving
- Adaptability
- Communication
Languages
English
Full Professional
Certification
- Smart Choices
Timeline
Manager
Ivey Lounge
01.2024 - 12.2024
Assistant Manager / Head Server
Bar Red Sea
03.2018 - 12.2024
Color Consultant /Seasonal Worker
Sephora
12.2016 - 03.2017
Diploma - Skin Esthetics
Wrapture Beauty Academy
Bachelor of Arts -
University of Manitoba
High School Diploma -
Glenlawn Collegiate