Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMONA KHAJIK

Northridge,CA

Summary

Ability to perform in a high volume production environment Ability to organize, prioritize. Detail oriented Adhere to strict timelines and accuracy requirements Self-starter and hard-worker with a verified track record of high productivity and follow-through in all areas of accountability. Positive and effective communicator displaying outstanding interpersonal and rapport-building skills on all levels of interaction. Proactive and multi-tasked with strong problem-solving abilities; quick to master new duties, responsibilities and challenges. Team-oriented individual who consistently seeks out tasks when work is completed and assists co-workers to ensure goals, objectives and deadlines are achieved. Demonstrated ability to handle customer service issues and confidential matters with professionalism. Computer skills in Microsoft Word, Excel, PowerPoint, Virtual Escrow, and Encompass; data entry; use of Internet research and communication tools.

Overview

16
16
years of professional experience

Work History

Office Manager

Executive Realty & Finance
07.2014 - Current
  • Organizing files
  • Packaging and returning loan documents to Escrow companies .
  • Conduct quality control on processing files.
  • Managed over 50 customer calls per day.

Quality Assurance Analyst

BANK OF AMERICA
02.2011 - 07.2014
  • Correspondent Lending . Conduct quality control/compliance audits of all procedures
  • Audit employees’ performance and discuss success path to implement systems
  • Report to management after each audit for review

Sales & Makeup Associate

BLOOMINGDALES
12.2008 - 02.2011
  • Received rapid promotion from counter sales in Cosmetics department to makeup artist, based on consistently superior sales performance
  • Reputation for increasing customer satisfaction and feedback through personalized attention, prompt response, and successful client relationship development
  • Established critical relationships with high-profile clients
  • Coordinated high-impact opening events with buyers.

Sales & Makeup Associate

MACY’S
12.2007 - 12.2008
  • Received rapid promotion from counter sales in Cosmetics department to makeup artist, based on consistently superior sales performance
  • Coordinated high-impact opening events with buyers
  • Exceeded sales goals and earned maximum bonus for six consecutive months.

Education

Some College (No Degree) - progress

Glendale Community College
Glendale, CA

Skills

  • Operations management
  • Background in Department stores
  • Sales
  • Makeup associate

Languages

Armenian
Professional Working
Persian
Professional Working

Timeline

Office Manager

Executive Realty & Finance
07.2014 - Current

Quality Assurance Analyst

BANK OF AMERICA
02.2011 - 07.2014

Sales & Makeup Associate

BLOOMINGDALES
12.2008 - 02.2011

Sales & Makeup Associate

MACY’S
12.2007 - 12.2008

Some College (No Degree) - progress

Glendale Community College
RAMONA KHAJIK