Ramon Urtijo
Thermal
Summary
Motivated Civil Engineering student seeking a part-time morning administrative or data entry position. Eager to provide reliable assistance to project managers, organize blueprints and digital documentation, and learn the day-to-day operations of a local firm. Bring a strong work ethic, sharp attention to detail, and excellent multi-tasking skills.
Overview
4
4
years of professional experience
Work History
Server
BlueStar Resort & Golf
Indio
10.2023 - 04.2026
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
Lead Server
The Hythe, a Luxury Collection Resort, Vail
Vail
01.2022 - 12.2022
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service in a luxury resort environment.
- Provided excellent customer service to ensure satisfaction.
- Assisted guests with menu selections and dining preferences.
- Collaborated with kitchen staff to ensure timely meal service.
- Maintained cleanliness and organization of dining area and tables.
Education
Pursuing Bachelor of Science in - Civil Engineering
College of The Desert
Palm Desert, CA06-2026
Skills
- Inventory and Supply Management
- Schedule management
- Active Listening & Client Relations
- Professional: Highly Organized, Team Collaboration, Clear Communication, Problem solving
- Technical: Microsoft Office (Word, Excel), Data Entry, Document Management
Languages
Spanish
Native/ Bilingual
Timeline
Server
BlueStar Resort & Golf
10.2023 - 04.2026
Lead Server
The Hythe, a Luxury Collection Resort, Vail
01.2022 - 12.2022
Pursuing Bachelor of Science in - Civil Engineering
College of The Desert