Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ramon Torres

Whittier

Summary

Dynamic operations and logistics professional with a proven track record at Hospice Source LLC and other medical corporations. Expert in inventory management and logistics coordination, enhancing project efficiency and ensuring compliance with OSHA safety standards. Adept at team building and problem-solving, delivering exceptional customer service while streamlining processes for optimal performance.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations and Logistics / Site Manager (Gardena)

Hospice Source LLC
Gardena
11.2020 - 02.2025

Managed site operations at Gardena location 5040, ensuring adherence to safety regulations.

  • Streamlined crew scheduling and resource allocation for improved project efficiency.
  • Maintained high standards through effective oversight of quality control processes.
  • Facilitated staff training programs on operational procedures to enhance competency.
  • Conducted personnel hiring and termination processes aligned with company objectives.
  • Performed routine maintenance on trucks and equipment for optimal functionality and safety.
  • Rotated as on-call manager, resolving urgent issues efficiently as needed.
  • Delivered targeted training sessions on various respiratory devices such as BiPAP and nebulizers.

Hospital Account Manager/ Driver Lead

Apria Healthcare
Santa Fe Springs
04.2014 - 11.2020
  • Coordinated timely delivery of oxygen portables and mobility aids to facilitate hospital discharges.
  • Managed hospital accounts ensuring compliance with industry regulations and standards.
  • Collaborated with healthcare providers to improve patient care and service efficiency.
  • Fostered relationships with hospital staff to enhance communication and collaboration.
  • Analyzed account performance metrics to identify opportunities for service improvement.
  • Resolved customer inquiries promptly, ensuring high levels of satisfaction.
  • Assisted case managers in providing wheelchairs, walkers, and other essential medical equipment.
  • Followed up on orders through ACIS, RIC, and Curaspan for efficient processing.

Delivery Technician / Hospital Account Manager

Apria Healthcare
Rancho Cucamonga
06.2010 - 04.2014
  • Executed delivery of home medical equipment, including beds, oxygen setups, wheelchairs, walkers, and commodes.
  • Educated patients on proper operation and maintenance of equipment.
  • Set up and maintained respiratory devices for patient use to ensure optimal functionality.
  • Managed inventory of medical supplies and equipment within warehouse, ensuring accuracy.
  • Conducted routine inspections of delivery vehicles for safety compliance and reliability.
  • Collaborated with healthcare teams to coordinate effective patient care services.
  • Assisted in troubleshooting equipment issues during patient setup to enhance user experience.
  • Ensured timely documentation of delivery activities for accurate record-keeping.

3rd Shift Manager

Medline Industries
San Bernardino
03.2004 - 06.2010
  • Operated sit down and stand up forklifts for effective loading and unloading.
  • Supervised nightly operations to ensure efficient workflow and safety compliance.
  • Coordinated inventory management to maintain optimal stock levels and reduce waste.
  • Managed staff scheduling to optimize resource allocation and meet operational needs.
  • Executed shipping and receiving tasks using RF order pulling system for inventory control.
  • Managed logistics, including loading trucks and maintaining dock operations.
  • Performed comprehensive general warehouse duties, including order pulling and stocking inventory.
  • Replenished pallet poles and conducted cycle counts to ensure accurate inventory levels.
  • Handled FedEx and UPS shipments to optimize delivery processes.
  • Conducted repacking of goods to maintain product integrity.

Distribution Technician

Medical Home Care
Hayward
06.2001 - 03.2004
  • Coordinated delivery and instruction for diverse durable medical equipment like walkers, wheelchairs, and nebulizers.
    Managed distribution of liquid oxygen and other critical supplies to homes and healthcare facilities.
    Conducted training on use of e-backup systems, tanks, cannulas, and air loss overlays for optimal patient care.
    Delivered full electric and semi-electric hospital beds while ensuring proper setup and functionality.

Education

High School Diploma -

Pioneer High School
Whittier, CA
06.1998

Skills

  • Operations management
  • Inventory management
  • Exceptional Customer service
  • Logistics coordination
  • Team building and
  • Problem solving
  • OSHA safety requirements

Certification

HMDR License

Languages

Spanish
Professional

References

References available upon request.

Timeline

Operations and Logistics / Site Manager (Gardena)

Hospice Source LLC
11.2020 - 02.2025

Hospital Account Manager/ Driver Lead

Apria Healthcare
04.2014 - 11.2020

Delivery Technician / Hospital Account Manager

Apria Healthcare
06.2010 - 04.2014

3rd Shift Manager

Medline Industries
03.2004 - 06.2010

Distribution Technician

Medical Home Care
06.2001 - 03.2004

High School Diploma -

Pioneer High School
Ramon Torres