Ramon Rubio-Duenas
Fresno
Summary
Proven expertise in threat assessment and maintaining confidentiality, demonstrated through impactful collaboration with Burlington's management to enhance loss prevention strategies. Excelled in a diverse work environment, from security to customer service at RLMK, showcasing strong multitasking abilities and a commitment to efficiency. Achieved significant improvements in incident documentation and customer satisfaction, underlining a blend of hard and soft skills.
Overview
5
5
years of professional experience
Work History
Loss Prevention Agent
Burlington
08.2023 - 01.2025
- Enhanced loss prevention strategies by collaborating with management to develop effective policies and procedures.
- Contributed to a positive shopping experience for patrons by addressing concerns or questions related to store security measures.
- Assisted law enforcement in investigations, providing essential information that led to arrests and convictions related to retail theft incidents.
- Developed strong relationships with local law enforcement agencies, fostering communication channels that facilitated timely responses during critical situations.
Crew Member
RLMK
07.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Tire Technician Internship
TF Tire
07.2020 - 01.2021
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
High School Diploma -
Tulare Union High School
Tulare, CA05-2022
Skills
- Time management
- Multitasking and organization
- Teamwork and collaboration
- Safety awareness
- Heavy lifting
- Valid Driver's license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Loss Prevention Agent
Burlington
08.2023 - 01.2025
Crew Member
RLMK
07.2021 - 01.2022
Tire Technician Internship
TF Tire
07.2020 - 01.2021
High School Diploma -
Tulare Union High School
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