Ramon Rodriguez
Concord
Summary
Dynamic Tow Truck Driver with a strong work ethic and expertise in vehicle maintenance at Statewide. Proven track record of enhancing customer satisfaction through effective service delivery and safe driving practices. Skilled in winch operation and vehicle inspections, consistently achieving high service call completion rates while mentoring new drivers on safety protocols.
Overview
7
7
years of professional experience
Work History
Tow Truck Driver
Statewide
02.2023 - Current
- Operated tow trucks to safely transport vehicles from roadside incidents.
- Conducted vehicle inspections and maintenance checks to ensure operational readiness.
- Coordinated with dispatch for efficient response to service calls and emergencies.
- Assisted stranded motorists by providing jump starts, tire changes, and fuel delivery.
- Mentored new drivers on safety protocols and operational procedures for tow truck operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed routine maintenance on truck to keep in working order.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
Construction Worker
MRR
01.2019 - 04.2023
- Operated heavy machinery to execute construction tasks efficiently and safely.
- Collaborated with team members to complete projects within strict deadlines.
- Assisted in site preparation, ensuring compliance with safety regulations.
- Conducted quality inspections on materials and structures to maintain high standards.
- Trained new workers on safety protocols and operational procedures.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
- Managed inventory of construction materials, minimizing waste and reducing costs.
- Loaded and unloaded materials onto trucks and trailers.
- Installed drywall, siding and other structural components.
- Mixed and poured concrete for variety of projects.
- Provided labor support to carpenters, masons and other skilled trades.
Education
High School Diploma -
Concord High School
Concord, CASkills
- Strong work ethic
- Towing equipment operation
- Safe driving practices
- Customer service
- Vehicle maintenance and repair
- Heavy lifting
- Organization and planning
- Patience and empathy
- Vehicle inspection
- Winch operation mastery
- Customer vehicle loading
- Safe driving
- Flatbed truck expertise
- Attention to detail
Languages
Spanish
Full Professional
Timeline
Tow Truck Driver
Statewide
02.2023 - Current
Construction Worker
MRR
01.2019 - 04.2023
High School Diploma -
Concord High School