Ramon Ramirez
Riverside
Summary
Dedicated and results-driven Recreation Supervisor with extensive experience in managing youth, adult, and senior programs, facility reservations, and sports league operations. Skilled in staff supervision, volunteer coordination, and community engagement, with a strong track record of delivering safe, inclusive, and high-quality recreational experiences. Adept at scheduling and allocating facilities, overseeing ballfields and event spaces, and implementing policies that ensure efficiency, compliance, and participant satisfaction. Proven ability to lead teams, manage budgets, and develop programs that foster community participation, wellness, and engagement. Strong communicator with expertise in recreation management software, event logistics, and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recreation Program Coordinator
City of Corona
01.2024 - Current
- Coordinate and oversee all aspects of facility, park, and athletic field reservations for over 30 city parks, community centers, and recreational venues, ensuring equitable scheduling and efficient use of public spaces.
- Manage ballfield allocation processes for youth and adult sports leagues, schools, and community organizations, balancing program needs, maintenance schedules, and public access in alignment with City policies.
- Oversee operations and event coordination at the City’s historic performing arts theatre, managing rental inquiries, contracts, event logistics, and staffing to support community and commercial performances.
- Supervise part-time recreation staff, theatre attendants, and reservation clerks, providing leadership, scheduling, and training to ensure high-quality customer service and operational excellence.
- Collaborate with Public Works, Maintenance, and IT divisions to monitor facility conditions, schedule field preparations, coordinate lighting and equipment needs, and resolve maintenance or scheduling conflicts.
- Develop and maintain facility usage databases, calendars, and reports using recreation management software; implement process improvements to enhance accuracy and efficiency in reservation workflows.
- Administer rental contracts, permits, and invoices for private events, sports leagues, and public gatherings while ensuring compliance with City policies, safety standards, and insurance requirements.
- Serve as the primary liaison between City departments, community organizations, and the public to facilitate communication, resolve issues, and support the success of community programs and events.
- Assist with marketing and outreach efforts, including social media updates, community newsletters, and public presentations to promote facility use and participation in City programs.
- Evaluate facility operations and recommend improvements to enhance community access, customer experience, and revenue generation.
- Support the Recreation Supervisor and Recreation Manager in developing budgets, tracking performance metrics, and implementing policy updates for the City’s reservation and allocation systems.
Recreation Program Coordinator
City of Montclair
10.2022 - 12.2023
- Coordinate, plan, and oversee the scheduling, implementation, and supervision of youth and adult sports leagues, tournaments, and recreation programs for the Montclair Parks and Recreation Department.
- Manage facility reservations for community centers, gymnasiums, and park amenities, ensuring fair and efficient allocation of athletic fields, picnic areas, and public spaces.
- Administer ballfield allocation processes for city and regional sports organizations, balancing public access, league schedules, and maintenance needs in compliance with City policies.
- Serve as the primary liaison between City staff, sports leagues, schools, and community organizations to coordinate field use, permits, and special event logistics.
- Develop and maintain seasonal sports schedules, team rosters, and registration databases using recreation management software.
- Supervise part-time recreation staff, volunteers, and contract officials; provide training on customer service, safety procedures, and departmental standards.
- Monitor athletic field conditions and coordinate with Public Works and Maintenance staff for upkeep, lighting, and turf management to ensure safe and high-quality playing surfaces.
- Resolve scheduling conflicts, participant concerns, and program issues through proactive communication, diplomacy, and problem-solving.
- Assist with marketing and promotion of recreation programs through flyers, social media, and community outreach to increase participation and public awareness.
- Maintain accurate records, contracts, and reports related to facility usage, revenue, and community programming.
- Ensure compliance with City, County, and State safety regulations and policies for recreational programs and facility operations.
- Support the Recreation Supervisor and Recreation Manager in developing program budgets, evaluating program effectiveness, and implementing improvements based on community feedback and participation data.
Recreation Specialist
City of Colton
12.2015 - 10.2022
- Plan, coordinate, and oversee daily operations and programming for the Colton Community Senior Center, ensuring a welcoming, inclusive, and engaging environment for senior participants.
- Develop, organize, and supervise youth and adult sports leagues, recreation programs, and community special events that promote physical wellness and community involvement.
- Manage facility reservations for community centers, athletic fields, and parks, balancing public access, maintenance schedules, and City program needs.
- Recruit, train, and supervise part-time staff, coaches, and volunteers to deliver high-quality recreational services; provide leadership and mentorship to ensure adherence to City policies and customer service standards.
- Administer the City’s Recreation Scholarship Program, reviewing applications, verifying eligibility, and ensuring equitable access to recreation opportunities for all residents.
- Collaborate with Public Works and Maintenance staff to monitor facility conditions, coordinate repairs, and maintain safe and functional recreation environments.
- Maintain records, reports, and program data related to attendance, revenue, volunteer hours, and facility usage for departmental tracking and budget purposes.
- Oversee volunteer coordination efforts, including recruitment, orientation, placement, and recognition programs to support city-wide recreation initiatives and events.
- Develop seasonal program brochures, promotional materials, and social media content to increase participation and public awareness of recreation opportunities.
- Ensure compliance with health, safety, and accessibility standards across all City recreation facilities and programs.
- Provide direct customer service to the public, addressing program inquiries, resolving scheduling conflicts, and handling participant concerns with professionalism and diplomacy.
- Assist with the development and implementation of department goals, program budgets, and community engagement strategies to strengthen recreation offerings and community impact.
Restaurant Manager
The State Restaurant
08.2021 - 06.2022
- Here at The State my duties ranged from managing all daily operations, staffing, scheduling, interviewing, and customer service. That is far from my only duties, I must be able to be adaptable in all situations as well as being able to fill any position at a moment’s notice. The State is a high volume restaurant that generates over twenty-five to thirty-five thousand a day and over a hundred thousand per week. I have also accomplished and preformed the tasks below:
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Managed accounts payable, accounts receivable and payroll.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Managed daily operations and processes for reservations, budgeting and forecasting.
Restaurant Manager
The American Road Trip
07.2015 - 08.2021
- Here at The American Road Trip I began my employment as a dishwasher working late nights, throughout my tenure there I worked my way up to a server, cook, bartender, and then a manager. My duties ranged from managing all daily operations, staffing, scheduling, interviewing, and customer service. That is far from my only duties, I must be able to be adaptable in all situations as well as being able to fill any position at a moment’s notice. I have also accomplished and preformed the following task; communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Scheduling, training, and hiring staff for all positions throughout the restaurant. Create tasks list for staff member on a daily basis; ensure customer service goals are being met, and implementing rules. In addition, I have been tasked with creating weekly specials, creating signature cocktails, and new menu items.
Education
Associate of Science - Social Sciences
Riverside City College
Riverside, CA01-2025
Skills
- Staff supervision & team leadership
- Program development for youth, adults & seniors
- Facility, park & ballfield scheduling
- Sports league & tournament coordination
- Event planning & logistics management
- Volunteer recruitment & oversight
- Budgeting & resource allocation
- Customer service & participant engagement
- Conflict resolution & problem-solving
- Safety compliance & emergency preparedness
- Community outreach & partnership building
- Recreation management software proficiency (RecTrac, ActiveNet, CivicRec)
Certification
- CPR & First Aid Trained - Red Cross
- Active Shooter Trained - County of San Bernardino
- Leadership Training - CPRS
- California Parks and Recreation Member
Timeline
Recreation Program Coordinator
City of Corona
01.2024 - Current
Recreation Program Coordinator
City of Montclair
10.2022 - 12.2023
Restaurant Manager
The State Restaurant
08.2021 - 06.2022
Recreation Specialist
City of Colton
12.2015 - 10.2022
Restaurant Manager
The American Road Trip
07.2015 - 08.2021
Associate of Science - Social Sciences
Riverside City College