Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramon Bolanos

Sun Valley

Summary

Dedicated professional with experience as an Apprentice Embalmer at AAValet, demonstrating ethical professionalism and effective multitasking. Enhanced client satisfaction through compassionate service and meticulous documentation. Proven ability to collaborate with teams and adapt to unique challenges, ensuring dignified treatment while maintaining a well-organized workspace. Demonstrated strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringing positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Apprentice Embalmer

AAValet
10.2024 - Current
  • Gained expertise in the use of embalming equipment, instruments, and chemicals by working under the guidance of experienced professionals.
  • Demonstrated adaptability by adjusting quickly to unique situations that arose during the embalming process, ensuring a respectful and dignified treatment of each decedent.
  • Contributed to a positive team atmosphere by assisting colleagues with lifting, moving, or transferring bodies when needed.
  • Contributed to the overall success of the funeral home through consistent professionalism, teamwork, and a commitment to providing high-quality service to grieving families.
  • Enhanced workplace efficiency by maintaining a clean, organized, and well-stocked embalming room.
  • Elevated client satisfaction rates by providing timely and accurate information on the deceased''s condition and embalming progress to funeral directors as needed.
  • Collaborated with funeral directors to coordinate timely completion of embalming services for scheduled viewings and services.
  • Supported grieving families during their time of loss by answering questions about the embalming process with patience and compassion.
  • Improved client satisfaction by providing empathetic and professional service during the embalming process.
  • Ensured proper documentation of each case by diligently completing necessary paperwork and record-keeping tasks.

Valet Supervisor

AAValet
09.2019 - Current
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
  • Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
  • Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.

Education

High School Diploma -

John Burroughs High School
Burbank, CA
05-2018

Skills

  • Ethical professionalism
  • Service excellence
  • Effective multitasking
  • Reliability
  • Team collaboration
  • Active listening
  • Adaptability and flexibility
  • Self motivation
  • Adaptability
  • Hospitality and accommodation
  • Communication skills

Languages

Spanish
Native or Bilingual

Timeline

Apprentice Embalmer

AAValet
10.2024 - Current

Valet Supervisor

AAValet
09.2019 - Current

High School Diploma -

John Burroughs High School
Ramon Bolanos