Ramon Arroyo
Placerville
Summary
Dedicated professional with strong customer service skills. Experienced in team supervision and effective problem-solving, ensuring high satisfaction levels and operational efficiency. Results-driven shift leader with a focus on team supervision and customer satisfaction. Proven ability to train staff and resolve conflicts, contributing to a positive work environment and efficient service operations. Detail-oriented leader skilled in customer service and team management. Recognized for enhancing service quality and operational efficiency, ready to leverage expertise to drive customer satisfaction and team performance.
Overview
7
7
years of professional experience
Work History
Kitchen
Abels Apple Acres
Placerville
08.2018 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face
Shift Leader
Carls Jr.
Placerville
08.2022 - 07.2025
- Supervised team members during peak hours to ensure efficient service operations.
- Trained new employees on food safety and customer service protocols.
- Handled customer complaints with professionalism and effective problem-solving skills.
- Monitored food quality and presentation standards during meal service periods.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained the correct amounts of money during opening and closing shifts.
Education
Business Finances
Sacramento State
Sacramento, CA08-2028
High School Diploma -
Union Mine Highschool
Diamond Springs 05-2024
Skills
- Food safety
- Customer service
- Team supervision
- Cash handling
- Quality control
- Order management
- Attention to detail
- Problem solving
- Effective communication
- Conflict resolution
Languages
Spanish
Professional
Timeline
Shift Leader
Carls Jr.
08.2022 - 07.2025
Kitchen
Abels Apple Acres
08.2018 - 11.2025
Business Finances
Sacramento State
High School Diploma -
Union Mine Highschool