RAMNIK KAUR
Dental receptionist
Brampton,ON
Summary
Energetic dental receptionist offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.
Overview
4
4
years of professional experience
Work History
Dental Assistant, Chairside
CHARITABLE DENTAL CLINIC
2022.05 - 2023.02
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Assisted dentists by passing instruments, suctioning intraoral fluids.
Dental Office Receptionist
Dentistree Dental Clinic
2021.09 - 2022.03
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Managed patient billing processes for timely, accurate payments.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Helped patients complete necessary medical forms and documentation.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Dental Receptionist
AHEAD DENTAL CLINIC
2019.05 - 2020.02
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Managed patient billing processes for timely, accurate payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
DENTISTRY - DENTISTRY
BHOJIA DENTAL COLLEGE AND HOSPITAL
INDIA11.2018
Skills
- Verbal and Written Communication
- Managing Patient Records
- Answer Telephones
- Appointment Scheduling
- Computer Proficiency
- Taking Medical and Dental Histories
- X-Ray Processing
- Restorative Procedures
- Sealant Application
- Temporary Restorations
- Sterilization Techniques
Timeline
Dental Assistant, Chairside
CHARITABLE DENTAL CLINIC
2022.05 - 2023.02
Dental Office Receptionist
Dentistree Dental Clinic
2021.09 - 2022.03
Dental Receptionist
AHEAD DENTAL CLINIC
2019.05 - 2020.02
DENTISTRY - DENTISTRY
BHOJIA DENTAL COLLEGE AND HOSPITAL
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