Ramneet Kaur
SURREY,British Columbia
Summary
Proactive and resourceful Office Administrator with a track record of enhancing office efficiency and customer satisfaction at 7 Star Immigration Consultancy Inc. Expert in data entry and fostering strong working relationships, significantly improving document processing and team productivity. Skilled in prioritizing work and managing time effectively, ensuring seamless operations and confidentiality.
Dedicated Office Assistant with over 3 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Downtown Furniture Market
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Office Administrator
7 Star Immigration Consultancy Inc.
08.2022 - 09.2024
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
Bachelor of Arts -
Punjab University
Chandigarh , IndiaBachelor of Library And Information Science -
Kurukshetra University
Kurukshetra , IndiaSkills
- Customer service
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Resourceful
- Prioritizing work
- Filing and data archiving
- Documentation and reporting
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Accomplishments
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Managed daily schedules and sales leads for 13 senior and junior loan officers
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Resolved product issue through consumer testing.
- Trained 7 temporary accounting administrative staff during tax season.
Certification
- Excel Certification – Microsoft.
- Salesforce Certified Administrator
- CPR/AED Certification
- Customer Service Certification – HDI.
Timeline
Office Assistant
Downtown Furniture Market
10.2024 - Current
Office Administrator
7 Star Immigration Consultancy Inc.
08.2022 - 09.2024
- Excel Certification – Microsoft.
- Salesforce Certified Administrator
- CPR/AED Certification
- Customer Service Certification – HDI.
Bachelor of Arts -
Punjab University
Bachelor of Library And Information Science -
Kurukshetra University
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