Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ramneet Kaur

Halifax,NS

Summary

A dedicated person with excellent multitasking and organizing abilities and a knack for technology. Willing to use expertise and skills to tackle any task

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Services Representative

Rogers/Fido
08.2023 - 10.2024


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Kitchen Helper

Desi Road
08.2022 - 08.2023
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Elderly Caregiver

Multicultural Home Care
08.2021 - 08.2022
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Education

Certificate - Anatomy & Physiology

Holland College
Charlottetown, PE
12-2024

Diploma - Computer Programming

Lambton College of Applied Arts And Technology
Toronto, ON
12-2022

Skills

  • Call center experience
  • Housekeeping tasks
  • Active listening
  • Verbal and written communication skills
  • Food preparation
  • Caregiver

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Workplace safety
  • CPR and FIRST AID
  • Food Handler

Timeline

Customer Services Representative

Rogers/Fido
08.2023 - 10.2024

Kitchen Helper

Desi Road
08.2022 - 08.2023

Elderly Caregiver

Multicultural Home Care
08.2021 - 08.2022

Certificate - Anatomy & Physiology

Holland College

Diploma - Computer Programming

Lambton College of Applied Arts And Technology

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Ramneet Kaur