Ramneet Kaur
Halifax,NS
Summary
A dedicated person with excellent multitasking and organizing abilities and a knack for technology. Willing to use expertise and skills to tackle any task
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Services Representative
Rogers/Fido
08.2023 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Kitchen Helper
Desi Road
08.2022 - 08.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Elderly Caregiver
Multicultural Home Care
08.2021 - 08.2022
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Education
Certificate - Anatomy & Physiology
Holland College
Charlottetown, PE12-2024
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
Toronto, ON12-2022
Skills
- Call center experience
- Housekeeping tasks
- Active listening
- Verbal and written communication skills
- Food preparation
- Caregiver
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Workplace safety
- CPR and FIRST AID
- Food Handler
Timeline
Customer Services Representative
Rogers/Fido
08.2023 - 10.2024
Kitchen Helper
Desi Road
08.2022 - 08.2023
Elderly Caregiver
Multicultural Home Care
08.2021 - 08.2022
- Workplace safety
- CPR and FIRST AID
- Food Handler
Certificate - Anatomy & Physiology
Holland College
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
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