Dedicated professional with strong customer service skills. Experienced in resolving inquiries and enhancing customer satisfaction through effective communication and problem-solving.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Assistant Floor Manager
Dollarama
Belleville, Ontario
08.2024 - 11.2025
Assisted store manager during busy hours to maintain smooth operations during peak trading periods.
Resolved customer inquiries and complaints, contributing to positive store reputation.
Coordinated merchandise displays to improve customer engagement and shopping experience.
Pharmacy Assistant
Guru Nanak Medical Hall
Ludhiana, India
06.2020 - 08.2022
Assisted pharmacists with prescription preparation and medication dispensing.
Provided customer service by answering questions and offering medication guidance.
Welcomed customers to pharmacy counter with friendly greetings.
Maintained cleanliness and organization of the pharmacy workspace.
Processed payments from customers using cash registers and debit and credit card terminals.
Restocked shelves and prepared expired drugs for return.