Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramneek Kaur

Edmonton,AB

Summary

Customer service professional with over 3 years of experience in fast-paced environments. Skilled in delivering quality customer service, managing cash transactions, and preparing food items in compliance with safety standards. Consistently achieved high customer satisfaction scores and recognized for resolving conflicts efficiently. Strong background in using POS systems, managing inventory, and maintaining cleanliness standards.

Overview

6
6
years of professional experience

Work History

Cashier and Beverage Attendant

Freshly Squeezed Juice Bar
03.2024 - 08.2024
  • Prepared a variety of fresh juices, smoothies, and other beverages according to company recipes and customer preferences.
  • Provided excellent customer service in a fast paced environment.
  • Managed daily cash transactions, and ensured accurate cash handling with zero discrepancies.
  • Maintained inventory of ingredients and supplies, ensuring the availability of fresh products and reducing wastage.

Cashier and Cook

A&W Restaurants
01.2019 - 01.2022

Cashier responsibilities:-

• Processed exceptional customer service, maintaining a 95% customer service satisfaction rate.

• Processed 100+ transactions daily ensuring accurate handling of cash, debit, and credit card payments.

• Resolved customer complaints and implemented solutions, increasing repeat customer rates by 10%.

• Promoted special deals and products, resulting in a 15% increase in daily sales.

Cook responsibilities:-

• Prepared a wide range of menu items according to established recipes and customer requests.

• Managed inventory and reduced ingredient waste by 20% through efficient ordering and storage practices.

• Maintained a clean and safe kitchen environment, consistently passing health and safety inspections.

• Trained 3 new team members on food safety and kitchen protocols, improving overall team performance.


Education

Associate Of Science -

Columbia College
01.2021

Skills

  • Customer Service & Conflict Resolution
  • Time management & Multitasking
  • Cash handling POS system operations
  • Product recommendation & Upselling
  • Microsoft Office & Inventory Management systems
  • Food Preparation & Safety
  • Quick learner

Languages

English
Punjabi
Hindi

Timeline

Cashier and Beverage Attendant

Freshly Squeezed Juice Bar
03.2024 - 08.2024

Cashier and Cook

A&W Restaurants
01.2019 - 01.2022

Associate Of Science -

Columbia College
Ramneek Kaur