Customer service professional with over 3 years of experience in fast-paced environments. Skilled in delivering quality customer service, managing cash transactions, and preparing food items in compliance with safety standards. Consistently achieved high customer satisfaction scores and recognized for resolving conflicts efficiently. Strong background in using POS systems, managing inventory, and maintaining cleanliness standards.
Cashier responsibilities:-
• Processed exceptional customer service, maintaining a 95% customer service satisfaction rate.
• Processed 100+ transactions daily ensuring accurate handling of cash, debit, and credit card payments.
• Resolved customer complaints and implemented solutions, increasing repeat customer rates by 10%.
• Promoted special deals and products, resulting in a 15% increase in daily sales.
Cook responsibilities:-
• Prepared a wide range of menu items according to established recipes and customer requests.
• Managed inventory and reduced ingredient waste by 20% through efficient ordering and storage practices.
• Maintained a clean and safe kitchen environment, consistently passing health and safety inspections.
• Trained 3 new team members on food safety and kitchen protocols, improving overall team performance.