Ramneek Kaur
Brampton,ON
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Pizza Depot
04.2024 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Nail Artist
Personal Business
10.2023 - 03.2024
- Collaborated with team members to develop creative nail designs, keeping up-to-date with current trends.
- Increased client retention rate by building strong relationships and offering personalized nail care solutions.
- Provided exceptional customer service by addressing concerns promptly and professionally, fostering client loyalty.
- Performed thorough consultations with each client before beginning any service, ensuring clear understanding of desired results.
Education
High School Diploma -
Mohawk College of Applied Arts And Technology
Hamilton, ON05.2024
Nail Artist
Uma Beauty Salon And Academy
Kapurthala, Punjab, India09.2023
Diploma in Financial Accounting
Futech Computer Education
Begowal, Punjab, India09.2023
Skills
- Manicure Design
- Airbrushing Techniques
- Appointment Scheduling
- Sales and Upselling
- Customer Service
- Microsoft Excel
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Limited Working
Timeline
Customer Service Representative
Pizza Depot
04.2024 - 05.2024
Nail Artist
Personal Business
10.2023 - 03.2024
High School Diploma -
Mohawk College of Applied Arts And Technology
Nail Artist
Uma Beauty Salon And Academy
Diploma in Financial Accounting
Futech Computer Education
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